 Receiving of reports from U.S to be distributed among the team to be processed in SAP system. Handling of reports and emails(queries, follow-ups, urgent, etc.) from collectors and brokers. Reconciliation of policies using SAP system, valid policies to be emailed directly to the broker and invalid polices are emailed to the collectors for further review. Analyze difference/discrepancies in commission of a policy, booked and paid rate (%). Participates in a weekly call from the U.S for updates with regard to the performance of the team and if there is any update or changes in the process. Consolidation of daily schedule of the team/tower to be forwarded to the higher management. Organize meeting for Quality Department for recalibration and if there are updates in the process. Prepared daily report to be submitted EOB.

 Receiving of reports from U.S to be distributed among the team to be processed in SAP system. Handling of reports and emails (queries, follow-ups, urgent, etc.) from collectors and brokers. Reconciliation of policies using SAP system, valid policies to be emailed directly to the broker and invalid polices are emailed to the collectors for further review. Participates in a weekly call from the U.S for updates with regard to the performance of the team and if there is any update or changes in the process. Prepared daily report to be submitted EOB.

 Receiving of check vouchers from Accounting Department for processing. Cheque preparation for every vouchers/transaction using Platinum System.(cash advance, petty cash, utilities, payroll, etc.) Handle requisition of cheques per bank to be used in the department. Handle consolidation of sales per branch all over the country. Handle file consolidation of transactions (daily, weekly, monthly, quarterly, annual) reports to be submitted to the manager. Organize meeting for updates within the department.