Angelo Robles Email & Phone Number

Indianapolis, Indiana, United States

Indiana, Chicago, Ohio

• Improved sales operations to help company achieve #1 dealer honors (March 2021).
• Optimized sales processes to help region consistently lead company in both sales & operations scorecards.
• Guided 1 district manager & 4 store managers toward successful promotions.

• Oversee sales & business operations for 70 cricket wireless location through excellent organizational leadership skills.
• Coach and mentor 8 districts managers, 10 assistant district managers, 70 store managers, & approximately 150 retail sales advocates.
• Headed business development initiatives, resulting in 50 new store openings in 2017.
• Elevated performance by creating and implementing training programs, advocate & leadership development programs, and incentive & recognition programs.

• Showcased innovative multi-unit sales leadership for 20 retail locations in central Indiana.
• Supported and developed 2 territory sales managers, 1 market sales trainer, and 30 Comcast Xfinity sales consultants.
• Orchestrated talent development initiatives by recruiting, hiring, and training 30+ sales consultants for area launch.
• Achieved 50% sales increase in each of the first 3 months through effective strategic direction.

Building champions in the classroom, on the mat, and in life

• Directed sales customer service & sales operations programs for 13 retail locations in Indianapolis area.
• Implemented continuous improvement to increase district net revenue by 35% and reduce shrink by 1.5% (2015).
• Provided consistent sales support, mentoring and coaching for assistant managers & shop managers, resulting in 2 promotions.

Indianapolis/Southern Indiana/Fort Wayne Indiana

• Transformed retail store service levels by establishing a customer-centric environment, coaching store leaders, and implementing customer retention programs for 12 retail locations in Indiana.
• Partnered with store leaders & teams to execute revenue/profitability strategies, resulting in top district honors for 2 consecutive years (Michigan/Indiana region).
• Spearheaded customer service initiatives to earn top 10% in satisfaction scores and #1 in traffic conversion for 30 consecutive months.
• Utilized mentoring and sales leadership skills to produce 3 store manager promotions for others.

• Administered retail operations for 14 retail stores across 3 states by consistently driving $15M-$40M in annual sales.
• Orchestrated creative sales process improvements, resulting in 6 President's Club Awards across the district.
• Guided 8 internal team members to Store Director & Multi-Unit Manager promotions through 1-on-1 coaching & sales support.

• Headed strategic direction for 4 Indiana store locations that produced $30M-$60M in annual sales.
• Established strong employee engagement programs for 130+ team members, yielding top 5% metrics in both satisfaction & loyalty.
• Earned 17 regional & district banner winner honors by executing innovative sales strategy and finishing #1 in the regional & district.

Education record

Education record