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@psgglobalsolutions.com
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Angelo Geronimo is listed as Associate Program Manager at PSG Global Solutions at PSG Global Solutions, a with 1622 employees, based in Metro Manila, National Capital Region, Philippines. AeroLeads shows a work email signal at psgglobalsolutions.com and a matched LinkedIn profile for Angelo Geronimo.
Angelo Geronimo previously worked as Associate Program Manager at Psg Global Solutions and Section Manager at Psg Global Solutions. Angelo Geronimo holds Bachelor'S Degree, Computer Science from Ama University.
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AeroLeads found 1 current-domain work email signal for Angelo Geronimo. Compare company email patterns before reaching out.
• Manages team of senior recruiters and ensuring all metrics are exceeding goals• Reviews team performance numbers month on month• Performs performance reviews with Senior Team Managers on agent level scores• Conducts Operations Business Reviews with the Project Manager or Senior Project Manager
Listed skills include Green Belt Trained, People Management, and Data Analysis.
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National Capital Region, Philippines
Manages team of senior recruiters and ensuring all metrics are exceeding goals• Reviews team performance numbers month on month• Performs performance reviews with Senior Team Managers on agent level scores• Conducts Operations Business Reviews with the Project Manager or Senior Project Manager
Ncr - National Capital Region, Philippines
• Manages team of senior recruiters and ensuring all metrics are exceeding goals• Reviews team performance numbers month on month• Performs performance reviews with Senior Team Managers on agent level scores• Conducts Operations Business Reviews with the Project Manager or Senior Project Manager
Ncr - National Capital Region, Philippines
• Handled approximately 200 employees across 7 different lines of businesses.• Provided and reviewed in-depth analysis of the VOCs (Voice of the Customer) received and created, implemented, and evaluated action plans to address identified concerns• Drove efficiency by partnering with different support groups to lessen employee work load• Ensured regular touch base with employees through Focus Group Discussions• Conducted Quarterly Business Reviews with Clients• Performed Weekly Staffing Review, Operations Business Reviews and Performance Reviews with Operations Managers
Ncr - National Capital Region, Philippines
• Previously responsible for around 100 employees• Performed Performance Reviews with Team Leaders• Reviewed team performance numbers month on month• Performed performance reviews with Team Leaders on agent level scores• Conducted performance reviews with Service Delivery Manager and Senior Directors
Ncr - National Capital Region, Philippines
• Handled around 100 employees• Performed Performance Reviews with Team Leaders• Reviewed team performance numbers month on month• Performed performance reviews with Team Leaders on agent level scores• Conducted performance reviews with Service Delivery Manager and Senior Directors
Ncr - National Capital Region, Philippines
• Handled for 15 team members• Performed call monitoring to ensure quality compliance• Performed weekly coaching to ensure support to agents• Conducted performance review with agents• Performed performance reviews with Operations Manager
Ncr - National Capital Region, Philippines
• Previously responsible on the timely cascading of product updates coursed through team huddles and/or email blast• Provided inputs on what topics needs be part of refresher training• Acted as the team POC whenever the immediate supervisor is out of office which includes mentoring and coaching of frontline employees• Took escalated calls from agents
Ncr - National Capital Region, Philippines
• Previously responsible for taking inbound calls for Healthcare providers in the US. Inquiries handled were regarding Eligibility, Benefits and Claims information. Metrics that needed to be met was AHT, Quality and Attendance.
Ncr - National Capital Region, Philippines
• Previous task was to verify basic information of small to mid-scale businesses such as, Company name, Address, Phone Number, # of employees, etc. Theses information will be kept by the Credit Bureau for future reference whenever these companies work with them on the Credit status.
Other employees you can reach at psgglobal.com. View company contacts for 1622 employees →
Francis John Tempongko
Colleague at Psg Global SolutionsLos Angeles, California, United States
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JR
Jeleena Rae Hernandez
Colleague at Psg Global SolutionsNational Capital Region, Philippines
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Queenie Quindoza
Colleague at Psg Global SolutionsMetro Manila, National Capital Region, Philippines
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Alieyah Shaneen Repil
Colleague at Psg Global SolutionsMetro Manila, Philippines
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Lex Vera
Colleague at Psg Global SolutionsPhilippines
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SM
Sharee Mae
Colleague at Psg Global SolutionsPhilippines
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Bartolome Ordanza Iii
Colleague at Psg Global SolutionsNational Capital Region, Philippines
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MC
Marjorie Cortes
Colleague at Psg Global SolutionsNational Capital Region, Philippines
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GA
Gerald Abejo
Colleague at Psg Global SolutionsMuntinlupa City, National Capital Region, Philippines
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AD
Araselle Dumilon
Colleague at Psg Global SolutionsCaloocan City, National Capital Region, Philippines
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Quick answers generated from the profile data available on this page.
Angelo Geronimo works for PSG Global Solutions.
Angelo Geronimo is listed as Associate Program Manager at PSG Global Solutions at PSG Global Solutions.
AeroLeads has found 1 work email signal at @psgglobalsolutions.com for Angelo Geronimo at PSG Global Solutions.
Angelo Geronimo is based in Metro Manila, National Capital Region, Philippines while working with PSG Global Solutions.
Angelo Geronimo has worked for Psg Global Solutions, Optum Global Solutions, Apac Customer Services Inc., and Etelecare Global Solutions.
Angelo Geronimo's colleagues at PSG Global Solutions include Francis John Tempongko, Jeleena Rae Hernandez, Queenie Quindoza, Alieyah Shaneen Repil, and Lex Vera.
You can use AeroLeads to view verified contact signals for Angelo Geronimo at PSG Global Solutions, including work email, phone, and LinkedIn data when available.
Angelo Geronimo holds Bachelor'S Degree, Computer Science from Ama University.
Angelo Geronimo is listed with skills including Green Belt Trained, People Management, and Data Analysis.
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