As an IT Professional Engineer with extensive experiences in Leadership role and background on Information and Communication Technology and Information System. I have fullfilled already multiple management and leadership roles accross Africa, covering multiple domains such as IT Infrastructure Services, IT Application Services and Telecom Services, with a verifiable track records of achievements in Services delivery, Project delivery, Program management, Account & contract management, Service management, Operations & datacenter management, Vendor and Third party management.I am a dynamic, motivated and well-grounded change agent, with a passion for always attaining global and strategic objective through extensive collaboration with all stakeholders. I consistently demonstrate a can-do attitude and embrace challenges with enthusiasm.Main skills: - Leadership and management- Program & project & operations management- Convert Business goal into technical solution- Respond to RFP (Request For Proposal)- Perform financial forecast, execution, analysis & control- Transition & Transformation- Communicate efficientlyDelivery profile:- Global delivery manager (Head of Services Delivery, Head of IT, CIO, CTIO, Delivery Executive)- Services manager (Services delivery mgmt, Customer support mgmt, etc.)- Project & Program manager- Operations manager (Managed Services, Strategic Outsourcing)- Country/Businesss representativeTechnical skills:- Project Management Professionnal- ITIL Processes deployment & SLA/KPI establishment) - IT Security & Compliance (Issues/Risks, System HC, VA, UID & Access control, etc.)- Infrastructure Services (HW/SW, DC build/relocation, Capacity extension, Networking, B&R, Disaster Recovery, Cloud deployment, etc.)- Application management services (Business Application, Valued Added Services, Reporting, etc.)- Software and application development (using tools like Borland Delphi, Visual Studio, Java, Php, MySQL, C/C++, SQL Server, Oracle Developer, etc.)- IT Service Desk / End User Support Services deliveryKey Achievements:- Managed multiple clients/accounts with a total annual budget of ~12M USD- Delivered multiple IT projects & services delivery across ~15 African countries- Achieved annual Gross Profit up to 18% to 37%Other skills:- Fluent in 3 languages : French, English, Malagasy (Native)- Multi-intrumentalist player (Guitare, Piano, Drum, etc.)Personal contact :EMAIL : angelot.ra@gmail.comMOBILE : +261 33 11 000 84 / +261 34 50 000 76