Team Leader
Current
Jan 2023 - Present
AeroLeads people directory · profile
Miguel Angel Santos Cervantes Email & Phone Number
Customer Support Team Leader at 5CA
at
5CA
1 work email found
@5ca.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 86%
Current company
Role
Customer Support Team Leader at 5CA
Location
Venustiano Carranza, Mexico City, Mexico
Company size
Who is Miguel Angel Santos Cervantes? Overview
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Quick answer
Miguel Angel Santos Cervantes is listed as Customer Support Team Leader at 5CA at 5CA, a company with 787 employees, based in Venustiano Carranza, Mexico City, Mexico. AeroLeads shows a work email signal at 5ca.com and a matched LinkedIn profile for Miguel Angel Santos Cervantes.
Miguel Angel Santos Cervantes previously worked as Team Leader at 5Ca and Customer Support Senior Specialist at 5Ca. Miguel Angel Santos Cervantes holds Computer/Information Technology Administration And Management from Centro De Estudios Tecnologicos Y De Servicios 32.
Company email context
Email format at 5CA
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*@5ca.com
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AeroLeads found 1 current-domain work email signal for Miguel Angel Santos Cervantes. Compare company email patterns before reaching out.
Profile bio
About Miguel Angel Santos Cervantes
Lend my experience and skill to improve, facilitate and reach the goals and activities of my workplace as a Technical support specialist.Making sure to follow the rules to achieve the objectives in the most efficient way possible. Always looking to learn and improve my set of skills to allow personal and professional growth.
Current workplace
Miguel Angel Santos Cervantes's current company
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7 roles
Miguel Angel Santos Cervantes work experience
A career timeline built from the work history available for this profile.
Customer Support Senior Specialist
Direct and live support of associates in their interactions with customers as frontline support.Training and Up-training of associates as subject expert for 3 different projects.Creation of material for associate support for all projects (Training material, presentations, support articles, troubleshooting guides, macros, etc.)Evaluation and coaching of.
Mar 2021 - Jan 2023
Customer Support Specialist
Over the phone technical support for gaming and website services as well as assisting in billing and payment concerns for 3 different projects.Supporting related devices such as controllers, headsets, OS, tablets and cell phones, both in English and Spanish.Use of billing systems for all necessary operations such as sales and provisioning.
May 2020 - Mar 2021
Team Lead
Tasked with the creation and training for the first wave of agents delivering support to customers as well as acting manager for logistic and delivery purposes of all needed deliverables (agent stations, PC’s, training rooms, lockers and equipment)Operations floor management providing real time support, feedback and up-training for associates.Delivery of.
Aug 2017 - Apr 2020
Technical Support Specialist
Over the phone tech support for internet and related products as well as assist in repair and maintenance. Supporting related devices such as computers, OS, tablets and cell phones, both in English and Spanish. Use of billing systems for all necessary operations such as sales, provisioning and schedule of field technicians among other things.Also acting as.
Oct 2014 - Aug 2017
Administrative Assistant
Bonds Leticia Sanchez Rojas
Preparation of Bonds for all markets with a particular focus toward construction companies, as well as direct contact with customers for both sales and support. Organization, control and archive of sensitive information.
Oct 2011 - Apr 2012
Quality Assurance
Supervision both during and final production of Hot and Cold Kitchens, making sure to always have the highest quality standards for final product and cleanliness..
Aug 2010 - Mar 2011
Team & coworkers
Colleagues at 5CA
Other employees you can reach at 5ca.com. View company contacts for 787 employees →
YA
Yasmine Ammari
Colleague at 5Ca
Tunis, Tunisia, Tunisia
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AM
Alina Mangang Chanu
Colleague at 5Ca
Dhansiripar, Nagaland, India, India
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NJ
Nick Jones
Colleague at 5Ca
Toronto, Ontario, Canada, Canada
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SM
Sarah Mohamed
Colleague at 5Ca
Nijmegen, Gelderland, Netherlands, Netherlands
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IA
Ishmael Al-Wassia
Colleague at 5Ca
Metro Manila, National Capital Region, Philippines, Philippines
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KT
Kritanat Thaveesakvilai
Colleague at 5Ca
Bangkok Metropolitan Area, Thailand
View →
JF
Jafar Farouq
Colleague at 5Ca
West Jakarta, Jakarta, Indonesia, Indonesia
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SM
Saul Martinez Fernandez
Colleague at 5Ca
Hermosillo, Sonora, Mexico, Mexico
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MB
Mohcine Ben Karmel .
Colleague at 5Ca
Marrakesh, Marrakesh-Safi, Morocco, Morocco
View →
GB
Gerardo Bono
Colleague at 5Ca
Argentina, Argentina
View →
Yasmine Ammari
Colleague at 5Ca
Tunis, Tunisia, Tunisia
View →
AM
Alina Mangang Chanu
Colleague at 5Ca
Dhansiripar, Nagaland, India, India
View →
NJ
Nick Jones
Colleague at 5Ca
Toronto, Ontario, Canada, Canada
View →
SM
Sarah Mohamed
Colleague at 5Ca
Nijmegen, Gelderland, Netherlands, Netherlands
View →
IA
Ishmael Al-Wassia
Colleague at 5Ca
Metro Manila, National Capital Region, Philippines, Philippines
View →
KT
Kritanat Thaveesakvilai
Colleague at 5Ca
Bangkok Metropolitan Area, Thailand
View →
JF
Jafar Farouq
Colleague at 5Ca
West Jakarta, Jakarta, Indonesia, Indonesia
View →
SM
Saul Martinez Fernandez
Colleague at 5Ca
Hermosillo, Sonora, Mexico, Mexico
View →
MB
Mohcine Ben Karmel .
Colleague at 5Ca
Marrakesh, Marrakesh-Safi, Morocco, Morocco
View →
GB
Gerardo Bono
Colleague at 5Ca
Argentina, Argentina
View →
1 education record
Miguel Angel Santos Cervantes education
-
Centro De Estudios Tecnologicos Y De Servicios 32
FAQ
Frequently asked questions about Miguel Angel Santos Cervantes
Quick answers generated from the profile data available on this page.
What company does Miguel Angel Santos Cervantes work for?
Miguel Angel Santos Cervantes works for 5CA.
What is Miguel Angel Santos Cervantes's role at 5CA?
Miguel Angel Santos Cervantes is listed as Customer Support Team Leader at 5CA at 5CA.
What is Miguel Angel Santos Cervantes's email address?
AeroLeads has found 1 work email signal at @5ca.com for Miguel Angel Santos Cervantes at 5CA.
Where is Miguel Angel Santos Cervantes based?
Miguel Angel Santos Cervantes is based in Venustiano Carranza, Mexico City, Mexico while working with 5CA.
What companies has Miguel Angel Santos Cervantes worked for?
Miguel Angel Santos Cervantes has worked for 5Ca, Teletech, Bonds Leticia Sanchez Rojas, and Lgs Sky Chefs.
Who are Miguel Angel Santos Cervantes's colleagues at 5CA?
Miguel Angel Santos Cervantes's colleagues at 5CA include Yasmine Ammari, Alina Mangang Chanu, Nick Jones, Sarah Mohamed, and Ishmael Al-Wassia.
How can I contact Miguel Angel Santos Cervantes?
You can use AeroLeads to view verified contact signals for Miguel Angel Santos Cervantes at 5CA, including work email, phone, and LinkedIn data when available.
What schools did Miguel Angel Santos Cervantes attend?
Miguel Angel Santos Cervantes holds Computer/Information Technology Administration And Management from Centro De Estudios Tecnologicos Y De Servicios 32.
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