Angel Wall Email & Phone Number

Accomplished Financial Services Professional with 15 years of experience including product development, project management and instructional design. Demonstrated ability to manage relationships with high-profile clients through periods of dramatic change. Quick study of new systems and processes and proven leadership of virtual teamsAccomplishments:- Developed needs analysis and gap assessment for compliance training across multiple retail partners, executed training strategy to fill gaps- Supported multiple client relationships simultaneously including $171 million business with large, high-touch partner- Led project management team for deployment of new credit card product with company’s largest client generating 240k sales in 6 months- Drove critical client-related project involving 1.8 million customers to completion with condensed timeframes and zero customer impact- Designed and implemented target marketing strategies leading to 20% lift in response rates; managed annual marketing budget of over $12 million

Listed skills include Product Management, Project Management, Management, Customer Acquisition, and 23 others.

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  Capella University

  Instructional Design