In my role as a Business Systems Analyst, I bring value to the SanMar Business by leveraging Azure technology (Azure DevOps), Confluence for documentation, and the Service Portal ticket system. With these tools, I am able to enhance and maintain a PaaS (SEAM based on Service Bus messaging broker) between systems, creating alerts and providing support for the business needs. Additionally, I have improved the incidents resolution process for Tier 1 & 2, reducing the time from two days to just two… Show more In my role as a Business Systems Analyst, I bring value to the SanMar Business by leveraging Azure technology (Azure DevOps), Confluence for documentation, and the Service Portal ticket system. With these tools, I am able to enhance and maintain a PaaS (SEAM based on Service Bus messaging broker) between systems, creating alerts and providing support for the business needs. Additionally, I have improved the incidents resolution process for Tier 1 & 2, reducing the time from two days to just two hours. Show less

This project starts from a particular need with my family whom I love...The need for greater attention to the patient through simple technological support tools to the user, family or specialist seeking to protect, maintain and improve the quality of life of any individual with a disease such as Alzheimer's, Senile Dementia, Degenerative disease or any other condition as well.

In my role as an Engineer Support Analyst Tier 3. Solving problems analysis and documenting it for 343 Video Game studio, proud to be part of the release Infinite Halo Infinite

Sr Engineer Level 3. Providing support for residential, commercial, and business. Dell, Lenovo, HP professional recognized as one out of three bests into the area and assigned to IBM migration-transition project

.Webservicess.eCommerce.SocialMediahabitusNow.com, fb: habitus.now, ig: habitus.now

We speaking, testing technology and moderate private rooms with different countries together talking variety of topics during sessions...Achievements• On the 3rd day at work I was assigned as a test group moderator, team lead

Provider of IT services (maintenance and monitoring of LAN-WAN networks, servers, PC, implementation of electronic billing applications, telephony, cost savings) for micro and small businesses ...

Bases of the Technological Infrastructure, Disaster Recovery and protection of information assets, e-commerce (b2c), e-business (b2b)

Open Source, follow up twenty four java preparation, six teams Oracle Administration & SQL Projects Certifications

TFS (Technical Field Service) and Global Assets Inventory Coordinator

IT Campus Coordinator - 2006, Software, Plattform and others systems Trainer - 2005, Blackboard (Student Platform) Coordinator - 2004, Servers Coordinator - 2002, HelpDesk - 2000