Anggie Ramirez Perea Email & Phone Number

Austin, TX, US

Houston, TX, US

Houston, TX, US

Houston, TX, US

Houston, TX, US

Initiatives: Founding member of the Onit DE&I Task Force

Houston, TX, US

Responsibilities:- Identify potential areas of concern for clients before they arise, gauging technical feasibility and impact of forthcoming changes, establishing proper expectations, and providing a solution or plan for resolution.Initiatives:- Co-Founder of the Onit Women's Network, OWN. - Member of the Onit Fun Comittee, in charge of Employee Morale.

Houston, TX, US

Responsibilities:- Provide front-line and ongoing technical support for Onit’s product.- Develop and maintain expert knowledge on Onit’s product suite.- Educate users on all functions and features of our product line.- Provide feedback and suggestions on product features, product performance, alternative solutions and market trends.- Support delivery and.

Bogota, Bogota, CO

Currently competing on the Professional Women's Bowling Tour (PWBA), Men's Bowling Tour (PBA) and World Bowling Tour (WBT). Representing Team Colombia since 2006.

Mountain View, California, US

Mountain View, California, US

Mountain View, California, US

Responsibilities:- Build the SimpleLegal Support team from the ground up. - Solidify the team's pillars around the Company's Vision and Values. - Implement internal processes, apply them and revisit them periodically to ensure is the best approach for our needs. - Set parameters and targets to set the team standards for the future. Initiatives:- Internal.

Mountain View, California, US

Responsibilities:- Help resolve support escalations timely via effective and timely communication, providing status updates to clients and management throughout an escalation. Review, determine and report on the root cause for all escalations.- Own and run regularly scheduled technical support ticket status calls with clients as needed.Initiatives:- Member.

Deerfield, IL, US

• Ensure stability of multiple Development, Systems Integration Test (SIT), and Performance Test environments via incident resolution, debugging and problem analysis across multiple systems and platforms. Provide overall.
• Perform environment setup and upgrades for new Releases including: upgrading central and local platforms, and software components; database imports; configuring/repointing stores, variables, wsdls; deploying code and.
• Lead an Environment Stability effort by performing weekly Root Cause Analysis of the resolved defects; Reviewing Monthly Metrics for accuracy; proposing and targeting Stability Areas for Improvement.
• Lead the Decommission efforts of the no longer used Production Instances in the Pre-Production Environments.
• Mentor and Train new Team Members. Created a new Onboarding training plan for the different distributed teams.
• Created and coordinated the migration and reorganization of all the wiki knowledge content from the team into a new documentation-style layout using Atlassian’s Confluence.

Provide help to students with academic difficulties in Spanish, Math, Computer Science, Economics and Accounting courses.

Pittsburgh, PA, US

Volunteered Summer REU at Dr. Dave Touretzky's Tekkotsu Robotics Lab. Responsibilities: Develop adequate environments for the introduction and successful adaptation of the new version of the Calliope robot.Implementation of new functions and characteristics of the GUI.Test the functionality of the physical and virtual robots with environments and behaviors.

Bachelor Of Science (B.S.), Computer Science With Business Concentration

High School Diploma, High School/Secondary Diplomas And Certificates