Angie Leiser Email & Phone Number

I’m a strategic client manager @Cisco where I thrive on transforming opportunities into substantial revenue streams and long-term client relationships. I have a proven track record of orchestrating client acquisition and retention strategies, developing and executing targeted outreach campaigns, driving millions in annual revenue and turning underperforming accounts into profitable ventures. My approach has led to impressive market share growth, including increasing ELO Touch Systems sales and expanding commodity product market share.In my role at Cisco Systems, I consistently exceed renewal and revenue targets. By developing customized renewal strategies, I’ve successfully retained customers at risk of switching to competitors and revived slow-growth territories, enhancing both revenue and customer loyalty. My strong communication skills have contributed to training and mentoring staff to excel in their roles, gaining customer confidence, and playing a key role in driving significant renewal growth.With a solid foundation in account management, sales forecasting, upselling, and strategic sales planning, I excel in driving market revenue growth and managing complex sales cycles. Outside of Cisco, I was an Account Manager at I Squared, where I expanded relationships with key accounts, such as TIVO and Anchor Bay Technologies.I am passionate about leveraging my expertise in strategic sales and account management to drive business success and look forward to new challenges and opportunities to apply my skills and experience. Always open to professional networking and collaboration. Let’s connect!

Listed skills include Sales Management, Strategy, Forecasting, Account Management, and 10 others.

• 

  Security Renewals Specialist

  Cisco

  Oct 2013 - Present - Raleigh, North Carolina, United States

  Managed approximately 400 active accounts per quarter, including contracts ranging from $1K to over $200K achieving 165% of sales plan in current year ($4.2M)Exceeded annual plan by achieving 120% FY19, 125% FY21, 119% FY22, and 165% FY24Upsold and cross sell across Cisco security products, driving additional revenue beyond renewalsExecuted all phases of the subscription renewal lifecycle, including customer notifications, health checks, quote creation, and strategic… Show more Managed approximately 400 active accounts per quarter, including contracts ranging from $1K to over $200K achieving 165% of sales plan in current year ($4.2M)Exceeded annual plan by achieving 120% FY19, 125% FY21, 119% FY22, and 165% FY24Upsold and cross sell across Cisco security products, driving additional revenue beyond renewalsExecuted all phases of the subscription renewal lifecycle, including customer notifications, health checks, quote creation, and strategic account managementCollaborated with customers and partners to process renewals, effectively managing and maintaining strong relationships to ensure seamless contract execution and continued business growthAdapted to changing roles by mastering renewals for Network Security, E-mail, Web, and ISE and AMP UmbrellaMaintained close collaboration with Account Managers, VSS, SE’s, ODM’s, and channel partners to close renewals effectivelyCo-authored 2024 renewals training guide for new hires, streamlining onboarding and improving knowledge retentionContributing to development of Cisco’s AI-assisted renewals program for FY25, designed to provide renewal specialists with instant, accurate responses to inquiries, enhancing efficiency and decision-makingEarned prestigious recognition for outstanding performance - Cisco Achiever Award: 2019, 2021, 2022, 2024 Show less