Angie Flack Email & Phone Number

Greater Denver Area

• Responsible for implementing marketing programs to promote the hospital’s brand, network of care and parent resources to select target audiences, including parents and physicians.
• Develop evolving marketing strategy and communication plans for Just Ask Children’s to position Children’s as parents’ trusted partner in all topics related to the health and well-being of their child(ren).
• Additionally served as COVID-19 Content Strategy Facilitator for approximately two years, ensuring all content shared across teams and leveraged for multiple audiences.
• Manage all advertising and marketing activities related to the Network of Care, facilitating individual advertising projects, (including traditional and non-traditional mediums and efforts and events) with agency of.
• Brand subject matter expert, ensuring consistency of brand across channels and tactics; review and confirm content is relevant and brand compliant while positioning CHCO as pediatric experts parents can rely on for.
• Support and assist in facilitating all types of brand projects to bolster awareness, preference and intention to use Children's Colorado among target audiences.

Greater Denver Area

• Responsible for launch of new support product, developed in conjunction with segment marketing and pricing based on customer feedback surveys and research.
• Initiate market-requirements documents for product business case including: developing recommendations, presentations, and delivering concepts to leadership facilitating definitions of product roadmap.
• Provided product information utilized in sales/support agent training, process document development, marketing communications, PR and social media outreach.
• Own strategic partnerships with multiple vendors. Directed consolidation project and RFP review spanning various departments. Awarded contracts and achieved economic efficiencies.
• Product SME leading team of IT, Marketing, Sales, Support, Process, Legal and Finance peers for product launch in new markets.
• Compile P&L and exceed POR unit forecasts for existing Support products.

• Developed, directed, and measured the execution of strategic marketing plan for Value Added Services and Home Phone Service exceeding unit and revenue commitments.
• Collaborate with Product Manager to establish customer and user requirements and define scope of work.
• Provided product-positioning for sales/support and process departments.
• Manage innovative programs for value added services including marketing trials.
• Partner with corporate communication for coverage of PR online and in print, as well as social media.
• Reliable marketing resource for Home Phone and Value Added services across various areas of the business.

• Interviewing/hiring/training of new employees
• Supervise and direct staff of ten
• Create and monitor weekly schedule
• Manage multiple weekly reports, quality reviews and investigations for auditing purposes
• Manage vendor relationships pertaining to funding and payment of referral programs
• Proofread and offer feedback on multiple marketing materials to provide strategic direction

• Assist Manager with critical aspects in overseeing the YOUCAN Program Headquarters
• Assist fellow employees with referrals, program questions and escalations

• Met and exceeded monthly sales goals
• Assist subscribers defining telecommunication needs, providing excellent customer service

• Design and coordinate production of brochures, posters, direct mail pieces, media kits etc. for multiple campaigns, overseeing projects end to end from design to production to delivery
• Managed several accounts and projects efficiently through constant client interaction and communication.
• Define key project activities and priorities with clients, vendors and staff.
• Consistently assessed vendors and award jobs accordingly, including estimates and purchase orders.

• Monitored marketing collateral inventory and dispersed to potential clients.
• Managed Data Entry department of three employees including overseeing client records and file management.

Ba, Art, Psychology

Graphic Design