Angie Flack Email & Phone Number

Greater Denver Area

• Responsible for implementing marketing programs to promote the hospital’s brand, network of care and parent resources to select target audiences, including parents and physicians. • Develop evolving marketing strategy and communication plans for Just Ask Children’s to position Children’s as parents’ trusted partner in all topics related to the health and well-being of their child(ren).• Additionally served as COVID-19 Content Strategy Facilitator for approximately two years, ensuring all content shared across teams and leveraged for multiple audiences.• Manage all advertising and marketing activities related to the Network of Care, facilitating individual advertising projects, (including traditional and non-traditional mediums and efforts and events) with agency of record, while pro-actively maintaining and growing relationships with Network of Care administrators, in an effort to strategically increase consumer awareness and preference of various locations. • Brand subject matter expert, ensuring consistency of brand across channels and tactics; review and confirm content is relevant and brand compliant while positioning CHCO as pediatric experts parents can rely on for guidance and support for their child’s health. • Support and assist in facilitating all types of brand projects to bolster awareness, preference and intention to use Children's Colorado among target audiences.• Work with various internal and external teams (digital, internal communications, media relations, community development and sponsorships, Physician relations, Child Health Advocacy Institute, government relations, agency of record, etc.) to integrate general marketing content, primary and secondary marketing research and brand messaging wherever possible.

Greater Denver Area

• Responsible for launch of new support product, developed in conjunction with segment marketing and pricing based on customer feedback surveys and research.• Initiate market-requirements documents for product business case including: developing recommendations, presentations, and delivering concepts to leadership facilitating definitions of product roadmap.• Provided product information utilized in sales/support agent training, process document development, marketing communications, PR and social media outreach.• Own strategic partnerships with multiple vendors. Directed consolidation project and RFP review spanning various departments. Awarded contracts and achieved economic efficiencies.• Product SME leading team of IT, Marketing, Sales, Support, Process, Legal and Finance peers for product launch in new markets. • Compile P&L and exceed POR unit forecasts for existing Support products.

• Developed, directed, and measured the execution of strategic marketing plan for Value Added Services and Home Phone Service exceeding unit and revenue commitments.• Collaborate with Product Manager to establish customer and user requirements and define scope of work.• Provided product-positioning for sales/support and process departments.• Manage innovative programs for value added services including marketing trials.• Partner with corporate communication for coverage of PR online and in print, as well as social media.• Reliable marketing resource for Home Phone and Value Added services across various areas of the business.• Develop and implement marketing strategy for YOUCAN employee referral program and multiple partner relationships within Emerging Markets.• Manage Emerging Markets and YOUCAN marketing budgets; look for efficiencies to save money and improve operating margin.• Responsible for inventory management and coordinating fulfillment of sweepstakes prizes.• Effective communication between leadership, peers, internal stakeholders, and vendors.• Organize, prioritize and manage several ongoing projects for various of programs simultaneously.

• Interviewing/hiring/training of new employees• Supervise and direct staff of ten• Create and monitor weekly schedule• Manage multiple weekly reports, quality reviews and investigations for auditing purposes• Manage vendor relationships pertaining to funding and payment of referral programs• Proofread and offer feedback on multiple marketing materials to provide strategic direction

• Assist Manager with critical aspects in overseeing the YOUCAN Program Headquarters• Assist fellow employees with referrals, program questions and escalations

• Met and exceeded monthly sales goals• Assist subscribers defining telecommunication needs, providing excellent customer service

• Design and coordinate production of brochures, posters, direct mail pieces, media kits etc. for multiple campaigns, overseeing projects end to end from design to production to delivery• Managed several accounts and projects efficiently through constant client interaction and communication.• Define key project activities and priorities with clients, vendors and staff.• Consistently assessed vendors and award jobs accordingly, including estimates and purchase orders.

• Monitored marketing collateral inventory and dispersed to potential clients.• Managed Data Entry department of three employees including overseeing client records and file management.

Ba, Art, Psychology

Graphic Design