CompuWorks was acquired by SourcePass in October 2023

CompuWorks was acquired by SourcePass October 2023

● Participate in the research and development process for new applications, hardware, or associated peripherals.● Test compatibility of third party applications with the systems and hardware installed in the the office.● Perform the documentation related tasks for a particular projects or all projects in general.● Perform basic troubleshooting for various issues faced by the clients or internal employees while using the systems and applications.● Conduct periodical assessments to check the functioning of systems/applications and solicits feedback from users regarding the same.● Perform some additional administrative tasks as and when required.

● Resolve technical issues via proxy or instruction, enabling engineers to follow through with their duties without further interruption● Offering friendly customer service, creating a positive and relaxed work environment for the technicians than call in crisis ● Course assignment, allocation, completion, and documentation● Aided in the technical integration of new software, which involved transitioning decades of data from the current program to a new and foreign program● Navigational, technical and troubleshooting support for new software

● Improved the quality of life for individuals with developmental disabilities throughout the organization by follow up of protocols, behavior plans and scheduled appointments ● Advocated financially for clients and accurately documented account records ● Went beyond expected duties to become certified in American Sign Language, and in turn created and taught an ASL training for both staff and individuals within BFAIR● Supervised and trained new staff, creating a diverse team of efficient and dedicated employees● Worked as a team with other management or volunteered to fill in as a residential support staff when the program lacked sufficient staffing● Administered medications ● Went beyond my duties to become certified, and in turn, trained company staff in the DDS Walk In My Shoes Course (How it feels to have disabilities)● Worked on-call 24/7 for staff questions, concerns and emergencies

● Taught Signed Exact English (SEE), a form or American Sign Language, to a student with Down Syndrome/Autism● Gave this student that lacked means of communication or self-expression (aside from physical aggression) the tools to express themselves● Reduced student’s violent outbursts from several occurrences hourly to less than five daily with the ability to sign their needs

● Received an accommodation for ‘Creativity and effort above and beyond put forth to produce an illustrated poster for Staff Appreciation Day’ ● Received an accommodation for ‘Working hard to quickly adapt to the new position of Assistant Director; offering creative and successful new implementations to better the program’● Improved the quality of life for individuals with developmental disabilities via the execution of protocols, behavior plans and scheduled appointments ● Directed two programs in the Directors absence, allowing the programs to run smoothly without interruption● Advocated financially for clients and accurately documented account records ● Supervised and trained new staff, creating a diverse team of efficient and dedicated employees ● Volunteered to fill in as a residential support staff when the program lacked sufficient staffing● Administered medications ● Effectively managed staff and relief schedules which drastically reduced overtime budgets, and created a surplus for a company-wide annual bonus ● Worked on-call 24/7 for staff questions, concerns and emergencies