Angelica Lamas-Baker Email & Phone Number

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Kansas City, Kansas

The Royalty en Route Foundation vision is to empower, encourage & equip rare disease and special needs patients with the means to unlock their potential through assistance programs, mentoring, special events, and retreats. Our staff is available for speaking opportunities, fundraising campaigns and special event/travel planning (large or small).

Goodwill Ambassador -participates in events and operations organized for the cause thereby spreading awareness. Fundraising - helps to attract people’s attention and to sensitize the public about targeted social problems. This in turn helps raise funds for their cause.Speeches - good communications skills. Most public appearances as a goodwill ambassador or at a fundraiser event can require me to make a commendable speech about the causeRole Model -maintains a respectable character. She must also be appealing and approachable to people of all age groups, especially the young..

Kansas City, Kansas

Specializing in special needs travelArrange travel for business and vacation customersDetermine customers’ needs and preferences, such as schedules and costsPlan and arrange tour packages, excursions, and day tripsFind fare and schedule informationCalculate total travel costsBook reservations for travel, hotels, rental cars, and special events, such as tours and excursionsTell clients about what their trip will be like, including giving details on required documents, such as passports or visasGive advice about local weather conditions, customs, and attractionsMake alternative booking arrangements if changes arise before or during the trip

Liberty, Mo

General Description:Responsible for the organization and co-ordination of multi-office operations, procedures and resources to facilitate organizational effectiveness and efficiency.Main Job Tasks and ResponsibilitiesClerical, administrative and secretarial responsibilities and tasksHandling Multi-Line, Multi-Company Phone LinesMaintain Multi-Calendar Scheduling Ensure efficiency Co-ordinate schedules, appointments and bookingsEnsure filing systems are maintained and currentEnsure security, integrity and confidentiality of dataMonitor and maintain office supplies inventoryHandle customer inquiries and complaintsManage internal staff relationsServing as the point person for maintenance, mailing, shopping, supplies, equipmentManage relationship with vendors and service providers ensuring that all items are correctly routed, invoiced and paid on timeListen and communicate effectivelyCollect moneyKey CompetenciesCommunication skills over the phone, in-person and in writingTyping skillsMicrosoft Word and Excel proficiencyAnalysis and assessment of problemsJudgment and problem solving skillsDecision makingPlanning and organizingWork and time managementAttention to detail and high level of accuracyInformation gathering and monitoringInitiativeIntegrityAdaptability and FlexibilityTeamwork and collaboration

Provides basic customer service for a high volume of primarily routine inbound telephone calls with the objective of selling new or additional products and/or services while providing customer satisfaction and retention. Interacts with customers and company sales and/or service representatives to handle a variety of functions. Answers non-technical questions regarding company products, and determines the status of returns, repairs, replacements, orders, delivery schedules, etc. Maintains records of returns, schedule changes, product enhancements or changes, and product pricing. Resolves return credit problems. May answer billing questions. May take orders by telephone and handles correspondence from customers and representatives. Quotes prices and delivery dates. Responsible for closing the sale as appropriate

Olathe, Ks

Database entry, filing, adminstrative tasks as needed.

Kansas City, Kansas

• Caregiver for terminally ill relative. • Took her to appointments, administered medications and basic At-home care needs.

Overland Park, Ks

• Worked on assignments as requested. • Temp in offices around the metro area• Worked a 4 month temp position at CSM Bakery Bonner Spring, KS

• Handled compiling responses to requests for cell phone records, communicating with law enforcement agents and/or attorneys and participating in special projects as needed • Last held a position on the Immediate Response Team researching, compiling, and forwarding in a six to eight hour time frame with the added responsibility of taking payment and invoicing law enforcement agencies and attorney’s offices for the services rendered. Use of Sprint/Nextel business systems and support software such as STS, P2K, CIS, Ensemble, NDW, Business Objects, and Nextel CDR on the Historical Side.• Several months with the Electronic Surveillance Unit, taking emergency calls from 911 agencies and various other law enforcement agencies with the added responsibility of GPS Precision Location and compiling records for rapid response for exigent circumstances.• Supported own Team Lead and other area team leads as needed and assigned specific tasks

Diploma, Business Computers

Not Yet, Public Administration/Pre-Law