Experience in risk, management systems (EHSQ), operational excellence and data analysis supports clients develop strategies and solutions that deliver business priorities. Working in partnership to deliver environmental management systems, operational risk solutions, Net Zero initiatives the use of integration is key embedding business and government priorities i.e. circular economy as integral components of business processes and targets to ensure their delivery.

AK Quality Management Solutions Ltd provides industry support for FMCG and supplier industries in the manufacture and assurance of quality goods. With 30 years experience across manufacturing, systems and governance we provide integrated support that connect business objectives and management systems optimising efficiency performance and business assurance.

Activities:Delivery of 3rd party Food Safety audits Presenting at conference - Horizon Scanning in Food SafetyProduct recall investigation and root cause analysisCrisis simulation testing

Develop and champion quality strategy and roadmap across all markets, ensuring leadership alignment and demonstrable delivery on key initiatives.Lead Diageo approach to food safety fully addressing food fraud / threat and ensuring an effective approach in place across the Supply chain - including certification of key suppliers and 3rd party producers.Develop the Industry 4 approach for Quality supporting both cost reduction and process capability.Simplify and align global quality standards to Certification requirements

Responsible for identifying and developing key interventions to drive Quality improvement across Diageo.Main responsibilities:* Assurance programmes across the Supply markets - ISO9001, FSSC22000 and Diageo Internal assurance programmes - "Independent Assurance" and "License to operate"* Implementation of Performance Diagnostics that leverage assurance across Plan, Source, Make and Move as well as Technical to underpin improvement across supply* Implementation of a Severe Quality Incident Prevention programme * Quality Leadership Team - network effectiveness* Benchmarking best practice against peer organisations

Responsible for the continued effectiveness of the License to Operate process (Global Supply methodology to ensure Diageo’s policies and standards on Health & Safety, Quality and Environmental are adhered to) and the expansion of the Compliance Agenda• Transformation of LTO audit from a self assessment programme to a risk based independent assurance approach• Develop and rolled out Auditor Capability for LTO across Supply centres• Create the Diageo approach to Assurance of 3rd Parties – suppliers, producers & warehouses• Develop LTO global targets & metrics for executive approval• Developing an integrated global management systems approach to drive improvement and reduce the audit burden• Facilitate the Diageo Supply executive in management of risk through review of regional and global risksKey achievements - a major change in both the profile and performance of compliance across Global Supply – we have now completed in excess of 30,000 actions Globally. A direct consequence has been the relaunch of LTO in Africa to drive major change in Health & Safety performance

Lead the License to Operate initiative creating a single Global methodology for assuring compliance to Diageo policies and standards• Programme developed to meet needs of Health &Safety, Quality and Environment • Developed single global system for data capture and reporting• Launched and rolled out the programme globally, the project metrics are used for regional and executive reporting Key achievements – the process was effectively implemented at all wholly owned sites mobilising more than 300 auditors and generating in excess of 8,000 actions. License to Operate was awarded the “Best Project Team “ and “Best use of Technology” at the European Risk Management Awards 2006

GovernanceImplementation of the Supply Risk Management System (Entropy) globally• Determined regional priorities and built into a single global solution with comon ways of working• Identified and developed a global super user team who rollout application use across the supply centresKey achievements - Entropy effectively rolled out with common ways of working in key areas across Diageo SupplyBaileysDeveloped Baileys business processes to enable the effective operation of the greenfield Belfast site to toll manufacturing requirements• Developed and drove adoption of business best practice for operation of the new Belfast site• Ensured all business areas – both in Belfast & Dublin – had trained managers in place for commissioningKey achievements – Belfast leadership readily adopted processes and site commisioning was successfule-TransformationResponsible of delivery of key projects within the e-transformation agenda• Developed and implemented a Change Management capability within the programme (significant elements subsequently taken into Diageo Change Framework )• Developed and implemented a “content sharing” pilot on a customer internet portalKey achievements – programmes delivered on scope and timelines.

Delivery of significant change projects across Scotland Packaging and Distribution. Key Successes;• Developing and implementing despatch planning and operations processes post Grand Metropolitan / Guinness UDV merger• Design of the UK spirit supply footprint for Diageo following the Grand Metropolitan /Guinness UDV merger

Managing a cross functional team covering Engineering/ quality/ Security (11 team leaders , 37 craft capex spend £3.5million, revenue budget 1.5 millionKey successes• Successful implementation and certification for ISO 9000• Development and implementation of Manufacturing Excellence based on Total Preventative Maintenance

Production Manager – Kilmarnock (3 M cases annual production, 17 team leaders, 400 operators/craft, revenue budget £7M) Key successes• Integrating line moves from Dewar’s plant closure• Introducing cross skilling between craft and operators• Implementing team working – removing supervisory roles