Ani Mesropian Email & Phone Number

Burnaby, Bc, Ca

Canada

Kyiv, Ukraine

Maldives

Kiev, Ukraine

About the company: Zabugor is one of the leading travel companies in Ukraine. It was established in 2004 and specializes in bespoke tours, luxury hotels, and resorts. Main destination: Maldives. Business model: B2B and B2C (mainly B2B)

Dominican Republic

Destinations of responsibility: The Dominican Republic, Jamaica, MexicoMarkets of responsibility: Russia & CIS market, PolandBusiness Model: B2B Main responsibilities:• Sales calls.• Organization & escorting of FAM trips and site inspections.• Holding of webinars about the destination and hotels for tour operators in Russia & CIS region.• Creating, promoting, and selling of tour packages.• Responding to travel agents queries via email, Skype, and telephone, travel consultation, providing recommendations.• Reservation of travel services such as air tickets, transfers, accommodation, excursions, making amendments to existing bookings and dealing with cancellations; preparing and sending out e-mail confirmations and travel documents.Main achievements:• Engaged a new provider in Jamaica and negotiated favorable cooperation conditions and prices and as a result, reduced the cost and increased sales and revenue• Engaged new partners focused on tailor-made tours and VIP segment and increased sales and revenue

Maldives

Business Model: B2BMarkets of responsibility: CIS (mainly Russia, Ukraine & Kazakhstan) and TurkeyPerformed responsibilities:• Identifying key existing business and prospect accounts in the market, building and maintaining business relationships with them.• Active Sales calling, negotiations and product presentation via phone and Skype call, e-mail correspondence, seminars and product training.• Promotion of a new opened Resort and the St. Regis brand and achieving the desired positioning of The St. Regis Maldives Resort.• Execution of familiarization tours for contracted partners and their sub-agents, potential accounts. • Acting on clients and partners complaints, feedback and reporting to appropriate personnel. • Enhancing profitability, client retention, room sales growth of the Resort and achieving its revenue and occupancy goals.

Kyiv, Ukraine

Business Model: B2B mainlyDestinations of specialization: Maldives, Argentina, Brazil, PeruMain responsibilities:• Creating, promoting and selling tour product.• Responding to travel agents and clients queries via email, Skype, and telephone, travel consultation, providing recommendations.• Reservation of travel services such as air tickets, transfers, accommodation, excursions, insurance etc.; visa support; making amendments to existing bookings and dealing with cancellations; preparing and sending out e-mail confirmations and travel documents.• Preparing touristic destination information, tour product description and other useful information for posting on the company’s website, social network and direct mail campaigns.• Dealing with partners, suppliers, travel agents, tourists, and corporate clients.• Holding of seminars, webinars, and training for travel agents as well as organizing FAM trips. Main achievements:• Negotiated with DMC and airline special rates and reduced the cost of tour packages• Increased sales and revenue more than 2 times, became the best seller in the company• Implemented a loyalty program for travel agents and increased travel agents base• Organized 3 FAM trips to Maldives, escorted 2 trips and visited main hotels in the Maldives• Wrote few articles for TheNorDar and el Turistico issues and gave few interviews for bbb.tv about Maldives, Argentina, Brazil, and Peru as travel destinations

Kyiv, Ukraine

Business Model: B2BMarkets: Ukraine & CISDestinations of responsibility: Maldives, Argentina, Brazil, Peru, ChileMain responsibilities:• Creating, promoting and selling tour product.• Responding to travel agents and clients queries via email, Skype, and telephone, travel consultation, providing recommendations.• Reservation of travel services such as air tickets, transfers, accommodation, excursions, insurance etc.; visa support; making amendments to existing bookings and dealing with cancellations; preparing and sending out e-mail confirmations and travel documents.• Preparing touristic destination information, tour product description and other useful information for posting on the company’s website, social network and direct mail campaigns.• Holding of seminars, webinars, and training for travel agents as well as organizing FAM trips. Main achievements:• Successful creating, promotion and sales of a new tour product (new travel destinations: Argentina, Brazil, Peru, and Chile)• Dealing with block seats on Emirates, selling and booking tours to the Maldives, increasing sales by 30%

Kyiv, Ukraine

Business Model: B2B and B2CDestinations of responsibility: Mexico, Argentina, Brazil, Peru, Chile, Venezuela Main responsibilities:• Creating, promoting and selling tour product.• Responding to travel agents and clients queries via email, Skype, and telephone, travel consultation, providing recommendations.• Reservation of travel services such as air tickets, transfers, accommodation, excursions, insurance etc.; visa support; making amendments to existing bookings and dealing with cancellations; preparing and sending out e-mail confirmations and travel documents.• Preparing touristic destination information, tour product description and other useful information for posting on the company’s website, social network and direct mail campaigns.• Holding of seminars, webinars, and training for travel agents as well as organizing FAM trips. Main achievements:• Successful creating, promotion and sales of tours to Mexico, Venezuela, Argentina, Brazil, Peru and Chile. Increasing sales by 20%• Organizing incentive tours to Mexico, Jamaica, and the Netherlands for corporate clients (Groups 10-25 PAX)