Ania Lee Email & Phone Number

Chicago, IL, US

Chicago, Illinois, United States

• Led client outreach and meetings in collaboration with Account Managers, ensuring compliance and market adaptability for newly introduced products and initiatives, with a focus on readiness across all clients.
• Communicated market opportunities through detailed client intelligence, supporting the design and implementation of new trading products tailored to specific client needs.
• Created and managed a centralized client intelligence depository, ensuring accurate and comprehensive client data management. Analyzed exposures and impacts to deliver individualized assessments to all Trading.
• Identified market trends and spearheaded strategic projects, prioritizing new initiatives to enhance market positioning and client engagement.

Chicago, United States

• Facilitated seamless onboarding of institutional clients onto the Exchange Trading platform, significantly reducing onboarding times and enhancing client readiness for trading activities.
• Provided comprehensive support to strategic Exchange Members, addressing daily inquiries related to Technical, Functional, Regulatory (MiFID/MiFIR), and Compliance (KYC/AML) matters, ensuring rapid and effective issue.
• Collaborated closely with Sales and Product Development teams to identify and deliver tailored trading opportunities and solutions, driving client satisfaction.
• Delivered tailored impact analyses for clients on upcoming releases and new initiatives, ensuring their readiness for changes in the trading and clearing environment.
• Led continuous improvements of client-facing systems and tools, aligning them with client needs by writing business requirements, designing solutions, conducting testing, and implementing client-focused enhancements.
• Developed user-friendly tools to optimize internal workflows, resulting in increased productivity, efficiency gains, and a notable decrease in errors.

Chicago, United States / Frankfurt Am Main, Germany

• Provided professional consulting services for the customer portal Member Section to clients and service partners, ensuring optimal user experience and satisfaction.
• Managed the creation, modification, and removal of content for the Member Section website, catering to 2,000 monthly users.
• Spearheaded technical improvements for the Member Section website, resulting in increased functionality and user engagement.
• Planned, coordinated, and executed comprehensive testing of the web application (Member Section), developing, and implementing detailed test cases.
• Monitored Member Section and Eurex’s website performance metrics, analyzing traffic and engagement data using analytics tools to drive optimization strategies.

Frankfurt Am Main, Germany

• Managed online and offline campaigns, including target group segmentation, address verification, and mailing optimization.
• Conducted Customer Journey Tracking, ensuring the success of marketing performance through campaign monitoring and analytics.
• Monitored, evaluated, and measured the effectiveness of sales promotions, optimizing strategies for better results.
• Provided crucial support to major clients such as Philip Morris in planning and developing their marketing activities to strengthen the customer relationship through personalized communication.

Barcelona, Spain

Bachelor Of Arts (B.A.), International Business Administration

Subjects: Finance, Controlling, Marketing, Economics

Exchange Semester

Subjects: Corporate Finance, Marketing Strategy, Work Psychology, Excel, Economics, Dutch Language and Culture