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Stockholm County, Sweden

Stockholm, Stockholm County, Sweden

- Conceptualized, developed, and implemented e-learning courses focused on production processes and administrative software.- Designed and created an LMS performance evaluation model utilizing Power BI, PowerApps, Dataverse, and Power Automate.- Expertly developed courses using the Articulate Suite (Rise/Storyline).- Proficiently administered Absorb LMS with a high level of expertise.

La Paz

Pil Andina is Bolivia's largest company in the industrialization of dairy and food products in Bolivia. Being a traditional industrial company, Pil Andina S.A. did not have the necessary experience in direct customer service. The following was accomplished:- Implementation of data collection techniques and customer analytics.- Recruitment and selection of personnel with 86% of retention rate.- Implementation of improvements in the consumer experience.- Successfully… Show more Pil Andina is Bolivia's largest company in the industrialization of dairy and food products in Bolivia. Being a traditional industrial company, Pil Andina S.A. did not have the necessary experience in direct customer service. The following was accomplished:- Implementation of data collection techniques and customer analytics.- Recruitment and selection of personnel with 86% of retention rate.- Implementation of improvements in the consumer experience.- Successfully managed the new retail channel at a western level.- Awarded for the fastest-growing channel in sales of the entire company.- Increased monthly sales by 57% (Jan 2019 – Jan 2020). Show less

Calle Capitán Ravelo, Edificio Venezuela 6B

Jakare S.R.L is a software development startup (SaaS) that uses agile development techniques and cutting-edge technology for mobile app and systems development:- Customer Success Management using tools as salesforce.com.- Seven awards received for In-house projects in startup competitions. I was in charge of pitching the presentations.- Elected the most innovative startup in La Paz (Bolivia) in the year 2017.

La Paz, Bolivia

Univalle is one of the most prestigious universities in Bolivia. It currently has more than 12,000 students and offices.- Four subjects taught with a creative method and based on the use of digital tools (Marketing I, Marketing II, Market Research and Entrepreneurial Program).- The seminars and lectures were created based on the logic that a child understands.

Bolivia

Nestlé is a Swiss multinational food and beverage company based in Vevey, Vaud, Switzerland. It has been the worldwide largest food company, measured by revenue and other metrics, for 2014, 2015, and 2016.- Creation of a customer support program with training in inventory management, sales, marketing and visibility at the point of sale. - 46% increase in sales compared to the monthly average.- Selection of customer service personnel and promoters in traditional markets.

Bolivia

- Key Account Management in wholesale markets of the city of La Paz and El Alto. - Improvement of the visibility of products in the Points of Sale of wholesale markets and neighbourhood stores.- Supervision and management of merchant teams through the use of monthly objectives and drivers.

Bolivia

Kimberly Clark Bolivia S.A. is part of the Multinational Kimberly Clark Corporation, dedicated to the manufacture of health and hygiene products for personal and home care. My main function, in addition to the sales work, was to provide advice on products in their use or handling, as well as solve problems that may arise promptly, achieving customer satisfaction and customer loyalty.Due to my sales achievements, I won a vacation trip to Cartagena de Indias and Panama.

Bolivia

Monopol LTDA is an industrial manufacturer of paints. It is the leader in its field in western Bolivia. It has been in the market for more than 70 years.I was in charge of conducting research in the wholesale market. The results were so interesting and reliable that they served to implement new marketing policies.

Master Of Science - Ms, Microdata Analysis, Pass With Distinction

Activities and Societies: Swedish Institute Network For Global Leaders (Dalarna) - Spokesman - Awarded with the Swedish Institute.

Commercial Engineer, Business, Management, Marketing, And Related Support Services

Bachelor Program Final Project: Business Plan on Aerial Advertising on Zeppelins. Grade: 100/100 The Commercial Engineer is.