Anik Rahman

Anik Rahman Email and Phone Number

Customer Service Representative @ Global Exchange Group
Banksia, NSW, AU
Anik Rahman's Location
Bangladesh, Bangladesh
About Anik Rahman

To develop a successful career in any reputed national or international Banking/Financial Institutions. To work in challenging environment using my quality & skill and secure executive position. I am enclosing my updated information with this id that would give you a summary of my profile.An organized, proficient and detail oriented professional with about five years of combined customer service and banking experience. proven ability to deliver outstanding service, improves efficiency, resolve conflict, and exceed department targets as well as written and verbal communication, interpersonal relations, and customer service skills.

Anik Rahman's Current Company Details
Global Exchange Group

Global Exchange Group

View
Customer Service Representative
Banksia, NSW, AU
Website:
gexchange.com
Employees:
1431
Anik Rahman Work Experience Details
  • Global Exchange Group
    Customer Service Representative
    Global Exchange Group
    Banksia, Nsw, Au
  • Citizens Bank Plc
    Manager Operation
    Citizens Bank Plc Dec 2023 - Jul 2024
    Bangladesh
    It was nice working atmosphere in this bank, Leave the job due higher study purpose. Best wishes to bank & my co workers.
  • Citizens Bank Plc.
    Assistant Officer
    Citizens Bank Plc. Aug 2021 - Dec 2023
    Dhaka, Bangladesh
    #Compliance of divisional audit conducted by internal, external & regulator.# Compliance of BFIU special requirement related with AML/CTF Issues other than Audit.# Preparation of MD & CEO Yearly Special Message and Divisional Memo on AML/CTF Issues.# Development of Report Format as per Regulator Requirement on AML/CTF Issues & MIS for Divisional Works.# Regulatory Report Submission.#Compliance of divisional audit conducted by internal, external & regulator.#Compliance of BFIU special requirement related with AML/CTF Issues other than Audit.#Preparation of MD & CEO Yearly Special Message and Divisional Memo on AML/CTF Issues.# Development of Report Format as per Regulator Requirement on AML/CTF Issues & MIS for Divisional Works.# Regulatory Report Submission.
  • The Premier Bank Ltd
    Junior Officer
    The Premier Bank Ltd Dec 2018 - Aug 2021
    Iqbal Centere,Kemal Ataturk Avenue,Banani Dhaka
    #Signing on new clients and helping them through the onboarding process. #Managing client bank accounts, including opening and closing accounts, and overseeing transactions.#Processing deposits, payments, and withdrawals.#Authorizing and evaluating overdrafts and loans.#Handling other transactions, such as writing cashier checks or money orders, when necessary.#Recommending and explaining banking services and products to clients based on their needs. #Presenting and cross-selling banking services and products to existing and prospective client. #Collaborating with other banking professionals to ensure high-quality client service.     #Resolving client queries and complaints.#Performing administrative and clerical duties, such as data entry and filing, when necessary.
  • The Premier Bank Ltd
    Trainee Junior Officer
    The Premier Bank Ltd Dec 2017 - Aug 2021
    Iqbal Center,Banani,Dhaka
    Managing client bank accounts, including opening and closing accounts, and overseeing transactions. Processing deposits, payments, and withdrawals. Authorizing and evaluating overdrafts and loans. Handling other transactions, such as writing cashier checks or money orders, when necessary.
  • Grameenphone Ltd
    Customer Service Manager
    Grameenphone Ltd Nov 2014 - Jan 2017
    Nikunjo,Dhaka
    Pick incoming calls from Meet up customers queries related to Grameen Phone products and services.Make aware the customer about Grameen Phone products and services.Handle customer complaint.Provide feedback/resolve to the customer consulting with respective division.
  • Genex Infosys Limited
    Customer Service Associate
    Genex Infosys Limited Mar 2014 - Oct 2014
    Mascot Plaza(Level4&5),Uttara-Dhaka
    Communicate with prospective customer about the product and services.◎ Make every arrangement for on-boarding customer.◎ Keep close contact with customer until product and service delivered.◎ Receive feedback from customer regarding relevant product and services.

Anik Rahman Education Details

Frequently Asked Questions about Anik Rahman

What company does Anik Rahman work for?

Anik Rahman works for Global Exchange Group

What is Anik Rahman's role at the current company?

Anik Rahman's current role is Customer Service Representative.

What schools did Anik Rahman attend?

Anik Rahman attended Shanto-Mariam University Of Creative Technology, Cquniversity.

Who are Anik Rahman's colleagues?

Anik Rahman's colleagues are Hüseyin Talha Söyü, Yağız Ağalar, Laura Nafish, Adnane Sassi, Pablo Martín Martín, Vaibhav Jain, Luis Miguel Buesaquillo Gualguan.

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