Anil Kumar Email & Phone Number

Thane, Maharashtra, India

Thane

We are Biz Sparks Partners with Microsoft US.We are unbeatable Champs in the World of Education!We make Education an Enjoyable, Fun learning, Memorable, Experience.No tutorial in the world can boast of 100% Effort put by Teachers for every student, 100% Effort by Students and 100% Achievement of Target for every student.We are Personal Performance Trainers.We take only 4 Kids in a Batch with Camera monitoring.We have Unlimited Hours of study to achieve our Targets with Perfection.All our Kids are Toppers in School.We create The Desire to become Champs through Goal Visualization.We work on the Motor skills of the child.We work on the Memory and Retention skills.We Master Concentration with Meditation.We teach various Concentration Exercises for faster learning of every page.We work on Building the Logic Tree in the child’s system of understanding the subject.Children have to Master the Subject and Teach back with Perfection on camera.Children have to correct sample papers filled with mistakes and point out all errors like a game to Improve on Observation skills.We teach Parents Meditation and Goal Visualization to make them more Positive and effective in life.We teach our kids 2-3 standards higher in core subject like Math’s & English to increase the confidence for mastery on the subjects.We make all our kids participate in all Competitive Exams to show case them as Rank holders. We are masters in Mind and Matter and go to the Root cause of Poor Performance in ExamsWe work on the Psychological Part of the mind to create Positive Attitude in life.We work on the Fears and Phobias of subjects to understand the Root cause.We work on improving the Emotional Quotient of the child.Free Orientation Vipassana Meditation, Goal Visualization, Positive thinking.Quality Time & Effort gives a Quality Result.

Thane,Seattle

The World First school based on Innovation to start in 2020Kids from 10 to 14 years study in a Practical based Project Learning Environment They Work in Companies on Internship and Learn the basic of Business The daily feedback and innovative methodology of Study help the Companies to Improve Product and Process and SystemsThe Kids study on the basis of Interest Passion for a Subject to choose a line Business and Major in itWe use the latest Methodology of Technology like VR, AR, AI to teach kids and test them through AI like a Video Game.We are Pioneers in Gamification in Education where Kids Study with Curiosity Interest and passion to Innovate in there lines of Business to create Entrepreunership in life We are in the process of partnering with reputed Technology,Space,Automobiles Companies to Create the Next Generation Innovation through High Technology schools

Mumbai

Happy Learning CentreAdmission open4 students per batch Std 1st to 12thWhere children come happily and learning is fun to create winners in life.ICSE, IGCSE, CBSE, SSCAll our Kids are Toppers in SchoolWe are Personal Performance TrainersCoaching for Singhania School Entrance Exam, Olympiad ExamWe have Robotics & Aero modelling on weekendsComputer Coding & EQ enhancement Quality Time And Effort Gives A Quality ResultRicha: 9833413084English Tuition in Dosti Imperia Complex,Thane Maths Tuition in Dosti Imperia Complex ,Thane WestMaths Tuition in Hiranandani Meadows,Thane westEnglish Tuition in Hiranandani Meadows,Thane Science Tuition in Hiranandani Meadows,Thane Marathi Tuition in Hiranandani Meadows,Thane Hindi Tuition in Hiranandani Meadows,Thane Maths Home Tuition in Hiranandani Meadows,ThaneEnglish Home Tuition in Hiranandani Meadows,Thane Science Home Tuition in Hiranandani Meadows,Thane Marathi Home Tuition in Hiranandani Meadows,Thane Hindi Home Tuition in Hiranandani Meadows,Thane Maths Tuition in Neelkanth Greens,Thane English Tuition in Neelkanth Greens,Thane Science Tuition in Neelkanth Greens,Thane Marathi Tuition in Neelkanth Greens,Thane Hindi Tuition in Neelkanth Greens,Thane Maths Home Tuition in Siddhachal,Thane English Home Tuition in Siddhachal,ThaneScience Home Tuition in Siddhachal,Thane

Thane, Maharashtra, India

Thane,India

Thane,Florida

We are the World First School for Group Homeschooling for Scientific Education through AI Señor based Learning and Programming of Mind through interactive learning and assimilation of information in systematic manner for invention and innovation for patents and copyrights .We are a Passion Based ,Practical Based ,Project Based Learning for Curiosity based innovation that happens naturally in classrooms .We are the World First Mobile school where Kids study in Resorts and move from City to City Every week to understand business requirements and Internship training in various departments for Space Mission programs .ISRO has 22 centres in 22 states and our students learning about every part of the organisation for Moon City Mission.We have Core Astronauts Training from 2020 for the best 500 Students who are 10 to 12 years old this year Onboarding for Military Training .

Thane

Thane

We have more than 150 Lines of Business for Simple Entrepreunership jobs without investments.we connect to schools and Colleges and Create Innovation in Entrepreunership.We create the 2050 Career Developments Programs for Financial Freedom at an early age. We have National Developments Plan T5.Social Development Plan for Poor / Needy / Handicaps / Orphanage people where we upgrade their lifestyle from Slums to Complexes with 2 lacs pm Income Generation Plan for 600 Million in a few months.30 % Tax to the Government for Infrastructural Developments .30 % as Future Investment in R.A.C.E. Projects with Highest Returns.30% for Current Expenses & 10 % Donations to Happy Learning Education Trust.

Orlando, Florida Area

High Powered Glass Dome Magnification Technique for all Terraces for Purification of Sewage for Recyling Water by Builders In new complexes and MARS Cities.You dont need Drain PipesYou dont need Sewage treatment plant to dump in river or oceans. Total Reduction in water BILLs in consumption of water in cities.Sewage converted into Water & Fertiliser.Thick 10 Inches Glass Dome Magnification Technique can be put on Floating Rubber Tubes in Sea and Pure water gets filled in the rubber tubes on condensation to be pumped into Rann of Kutch which has the highest water scarcity.Water problems in Coastal Areas is solved by this HPGDMTLakes with bad water can be converted by this technique into freshwater.Converting Desert into Glass Dome MARS City with environment Controlled system for living in AC in Mars Mission Programs 2022 Huge Glass Dome ceiling with Glass walls Like a Green House with High Powered Magnification Glass with Earthen Hallow bricks like walls built around the inner glass dome.The Heat of the Magnification glass will suck water from the Hallow Bricks cooling the temperature in the rooms in the domes which are all made of hallow bricks filled with water .The sum total of water molecules is constant at all times.The water vapour keeps the inner temperature of the rooms at 18 to 20 Degrees.Keeping Plants in the rooms will remove carbon dioxide naturally filling with oxygen gas .Director +91-9820223970Website www.happylearningcenter.in

Orlando, Florida Area

We plan to build a Pagoda for Meditation

Mumbai Area, India

Initiated online password generation for Net banking, reduced complaints to zero. • Initiated SMS "Unhappy” number on all branch doors for reduction in escalation. • New ATMs in high footfall areas reduced ATM complaints by 50%. • Achieved instant resolution of issues by Helpline numbers for ATM problems. • Initiated SMS confirmation for customers request in all touch points. • Initiated low cost branches for faster break even and higher coverage. • Initiated “No charges” for Senior citizens account for bounce cheques. • Initiated the Introduction of Training Knowledge series workshop on all Saturday. • Initiated sales force automation tool with 30% conversion in lead generation. • Increasing the Internet and Mobile usage for self-servicing of customers. • Initiated online service dashboard saving 7500 hrs in manual updating weekly. • Reduction in operating cost by 20% by maximizing work station utilization.

• Customer Feedback Analysis captured from CRM.• Performing periodic assessment of the customer service agent’s data.• Creating an experience of high touch with high performance in all touch points.• Implementing Product and Process improvements in Branches.• Automating processes for proactive communication through updating of websites.• Institutionalizing and building culture of “Superior Customer Experience”.Achievements• Initiated online password generation for Net banking, reduced complaints to zero.• Initiated SMS "Unhappy” number on all branch doors for reduction in escalation. • New ATMs in high footfall areas reduced ATM complaints by 50%.• Achieved instant resolution of issues by Helpline numbers for ATM problems.• Initiated SMS confirmation for customers request in all touch points.• Initiated low cost branches for faster break even and higher coverage.• Initiated “No charges” for Senior citizens account for bounce cheques.• Initiated the Introduction of Training Knowledge series workshop on all Saturday.• Initiated sales force automation tool with 30% conversion in lead generation.• Increasing the Internet and Mobile usage for self-servicing of customers. • Initiated online service dashboard saving 7500 hrs in manual updating weekly.• Reduction in operating cost by 20% by maximizing work station utilization.

Root cause analysis of all customer complaintsReduction in 90% cheque bounce through weekly placement of PDC chequesInitiated the Storage Facility Management tool for faster retrieval of documentsInitiatives to increase Phone Banking penetration pan India Initiated Birthday SMS to all rural customersInitiated end of day balance SMS to reduce cheque bounces Account Relationship Managers helpdeskInitiated the lead generation for cross of products for rural customersProactive efforts lead to 50% customers using net banking in overdraft accounts Initiated Process improvements for value added service.Managing a team for soft collection to reduce NPAs in rural loans portfolio Achieved 80% collection from average 30% in rural banking in the first month

Royal & Sun Alliance: Motor Car Insurance, Motor Recoveries & Rapid Response•Coordinating with Operations and Training dept. to improve Quality standards.•Interacting with client on regular basis for various processes updates.•Identifying the gaps within the current quality processes and to suggest and implement action plans to mitigate the same.•Reporting trends on floor and customizing reports to meet the needs of process for continuous improvement•Monitoring calls to ensure optimum call quality & adherence to client SOPs.•Providing performance related feedback to agents, training & counseling to associates on & suggesting ways to improve their skills. •Facilitating Calibration sessions

Royal and Sun Alliance UK Motor car Insurance and Chubb Collections UKSLA and target management for the team.Periodic Reporting of Quality Statistics to the management.Deployment of continuous improvement initiatives in delivery centers.Played a major role in changing the process to improve customer service in Motor carInsuranceInitiated the removal of 'Excess' when the customers is “Non fault” .The First Motor CarInsurance company in UK to remove “Excess” if the customers is “Non fault” at the openingof the claim, resulting in zero complaints in escalation for recovery of excess and hugesaving in operating cost by the closure of recovery department for recovery of excess fromThird Party Insurance companies.Increased the sales by ten times due to removal of 'Excess” in non fault casesReduced inbound call time to 10 minutes from 60 minutes resulting in more businessReduced closure of claims time in the system to 15 days from an average closure of 12 to18 months resulting in huge customer satisfaction and reduction of operating cost by halfTurned around a loss making Insurance company from 557 ranking to 5th ranking in the UKin one year time through continuous process improvementAutomated the payments system to garages reduced the cost of operating and increased theefficiency of the system, resulting in faster closure of claims

Quality Executive AXA Insurance, UK•Creating SOP’s, Process documents, Call evaluation sheets, Call evaluation guidelines, and Accuracy & Quality trackers.•Sharing feedbacks regularly.•Handling Quality and Verification teams for the whole project.•Briefing a team of Sales verifier and QE’s regularly.•Coordinating with Operations and Training dept. to improve overall Quality standards.•Attending daily pre-production meetings with Operations, Training and Quality.•To increase Quality of calls along with productivity.•Interacting with client on regular basis. •Compliance Management.•Responsible for COPC and ISO implementation in our project.•Doing regular Analysis using tools like Pareto analysis & Defect reports.•Working towards continuous improvement of various processes.•Preparing and analyzing weekly and monthly reports. •Conducting surprise audits on calls evaluated by QE’s and Sales verifiers

Collection for HSBC

Black Belt, Process Quality

Activities and Societies: Driving Business Excellence and Change Management. Working closely with Business, Product, and Operations, IT.

Bcom, Accounts

accounts

I.C.S.E X, Accounts