Anil Singh Email & Phone Number

Developed and executed strategies to improve customer experience, resultingin positive customer reviews and increased repeat business.Successfully created bulk order bookings for Steel Plants, Cement Plants, andAuxiliary Units annually.Established strong relationships with key PSUs such as NTPC, HINDALCO,VEDANTA, RUNGTA, JSPL, JSOL, PGCIL, B&R, and Small & Medium Steel Plantsin West Bengal & Orissa.Ensured compliance with all Electrical department regulations by implementinginnovative ideas and guidelines across the establishment.Spearheaded the development and implementation of new operationalprocedures, enhancing daily task efficiency and overall operationaleffectiveness.Managed financial aspects of business, including budgeting, forecasting, andcost control for optimal profitability.Analyzed sales data to identify trends and opportunities for menu expansion ormodification based on customer preferences.Increased customer satisfaction by addressing and resolving concerns in atimely manner.Collaborated with other department managers on cross-functional projects tofoster a cooperative atmosphere that drove overall organizational success.Participated in community outreach events to strengthen ties with localorganizations and enhance brand visibilityEnforced quality assurance protocols to deliver ideal customer experiences.