Anil Kumar Somala Email & Phone Number

Bothell, Wa, Us

Washington, United States

• Building servers in AWS and Azure Cloud based on Client requirements.• Performs as a project analyst for new implementation and solutions, including gathering and verifying Windows server requirements and making recommendations where required.• Monitor our incident management system (PDSM/Service-Now) and provide 2nd/3rd tier support.• Worked on Cloud formation to create cloud watch metric filters and alarms for monitoring and notifying the occurrence of cloud trail events.• Administered Linux servers for several functions including managing Apache/Tomcat server.• Worked on Azure / AWS ELB group with multiple EC2 instances in it and used both S3 bucket EBS backed instances for volume.• Perform software builds using SVN as version control.• Managed SVN repositories for branching, merging, and tagging.• Resolving merging issues during build and release by conducting meetings with developers and managers.• Use of Splunk and Dynatrace in data analysis and monitoring, alerting events in the data.• Developed and maintained integration and release processes.• Experience with Tomcat clustering, load balancing, and failover configuration.• Supported and developed tools for integration, automated testing, and release management.• Supported around 2000 windows servers (2012, 2016, 2019) Responsible for the provisioning, operational support and of server’s products across the Enterprise Infrastructure working in Banking sector.• Patching Windows servers 2012, 2016, 2019 using Tanium and SCCM.• Implementation and administration of DNS, DHCP and WINS.• Coordination for handing on-off technical issues to other technical teams for resolution.• Troubleshooting Physical server and Virtual servers (VMWARE servers) for hardware, performance issue, bottlenecks.• Handled IAM for the Client end to implement the infrastructure for domains, Sub-domain level.

Hyderabad, Telangana, India

 Providing support to servers and services in the Azure & AWS platform, including provisioning, monitoring, backup/recovery, disaster recovery, patching, deployments, and other associated systems administration tasks. Building servers in AWS and Azure Cloud based on Client requirements. Performs as a project analyst for new implementation and solutions, including gathering and verifying Windows server requirements and making recommendations where required. Monitor our incident management system (PDSM/Service-Now) and provide 2nd/3rd tier support. Hands on experience in Amazon Web Services (AWS) provisioning and good knowledge of AWS services like EC2, S3, VPC, EBS, AMI, SNS, RDS, Cloud Watch, Route53, SQS, Cloud Front(CDN), Auto scaling, Security Groups, and Cloud Formation. Migrated and automated cloud deployments using API’s, ansible, and AWS Cloud Formation Templates. Work experience in using IAM to create and manage AWS users and groups, and use permissions to allow and deny their access to AWS resources. Regular review and monitor each of your IAM policies to improve the security of your Azure and AWS account. Worked on Cloud formation to create cloud watch metric filters and alarms for monitoring and notifying the occurrence of cloud trail events. Administered Linux servers for several functions including managing Apache/Tomcat server. Worked on Azure / AWS ELB group with multiple EC2 instances in it and used both S3 bucket EBS backed instances for volume. Provides leadership and work guidance to less experienced personnel. Supported around 3000 windows servers (2008/2008R2/2012/2016/2019) Responsible for the provisioning, operational support and of server’s products across the Enterprise Infrastructure working in banking sector. Coordination for handing on-off technical issues to other technical teams for resolution. Troubleshooting Physical server and Virtual servers (VMWARE servers) for hardware, performance issue, bottlenecks.

Hyderabad, Telangana, India

 Experience working in a Non-GxP and GxP Environment and qualifying network and server infrastructure. Participates in a wide variety of activities around the design, deployment, documentation, standardization and maintenance of solutions surrounding qualified virtual infrastructure in a multi-site GxP environment. Supported technical team members in troubleshooting and resolution of all IIS application problems. Experience in HP ALM tool for writing test cases, Executing, updating results, defect handling, Requirement Traceability Matrix. Performing Security Patching through Tanium, SCCM and WSUS Created monitors, alarms and notifications for EC2 hosts using Cloud watch. Migrated applications to the Azure / AWS cloud. Build servers using Azure / AWS, importing volumes, launching EC2, and creating security groups, auto-scaling in the defined virtual private connection. Hands on experience in Amazon Web Services (AWS) provisioning and good knowledge of AWS services like EC2, S3, VPC, EBS, AMI, SNS, RDS, Cloud Watch, Route53, SQS, Cloud Front(CDN), Auto scaling, Security Groups, and Cloud Formation. Hands on Experience in using IAM to create and manage Azure / AWS users and groups, and use permissions to allow and deny their access to AWS resources. Regular review and monitor each of your IAM policies to improve the security of your AWS account. Proactive planning and managing server hardware, OS upgrades, software drivers, hardware firmware upgrades, Backup-recovery methods, and disaster recovery procedures. Preparing and maintaining process, procedures, and work instructions documents (PPWI) on various Technologies and server platforms. Having Experience working on multiple teams of System Administrators working on various projects, managing multiple projects, both technical and non-technical. Performing AMI’s, Snapshots, Cloning before Deployments

Washington, District Of Columbia, United States

#Architect and implement cutting-edge infrastructure solutions based on projects and Collaborate with vendors to deploy and configure server instances.#Coordinate with the design and development teams to resolve complex application and system issues.#Configuring and supporting daily application management tasks, such as troubleshooting issues, deploying changes, installing and configuring new custom and third-party applications, remediating application security vulnerabilities, and optimizing performance settings#Planning and implementing projects, such as installing new custom applications with web services, database components, data hosting, load balancing, and advanced web application firewall (WAF)#Automating daily processes and creating self-service capabilities to empower software developers and application owners to perform routine maintenance tasks, such as renewing TLS certificates, changing service account passwords, and rebooting application servers#Provide support for physical and virtual infrastructure, including all existing physical and virtual systems, installation of additional systems, patching, maintenance, and upgrades.#As a Team leader leading the team for smooth functioning of Data Centre Operations.#Providing the Technical support to the team members in resolving the Data Centre related issues.#Racking of New servers and installing the OS using ILO as per the requests and approvals.#Works with a variety of Vendors and installations of the products like Right Fax, AQ2, Bottom-line, Globalscape, and Alchemy.#Work on value adding activities such Knowledge base update & management, Training fresher’s, coaching analysts & conducting interviews/participation in hiring drives.#Datacenter in charge. (Sterling (Virginia, USA) and Washington DC).#Responsible for Servers Health Check and Performance Monitoring for all the Window servers.#IIS: Deploying the Web Applications and Testing, User Control and troubleshooting The User Issues.

Bellevue, Washington, United States

 Execute all change management approved by the Admin on Duty (AOD) team for execution by DOC. Responsible for site availability and participating in postmortems conducted for outages. Perform password changes every 90 days and deploy, configure service components during Upgrading the Application. Maintaining various physical servers located in 4 Geo locations (North America, South America, Europe and Asia Pacific). Performing Service account password updates and Security Patching as per scheduled. Completing RFC’s using MSChange tool and resolving various Ops and outage related bugs in product studio. Coordinating Teams down times for site services to replace Hardware/ reload network devices. Live site incident response in a 24x7x365 shift model with on-call coverage as needed. Worked for the Global Dynamics Operations Centre (DOC) on-site at Microsoft, Redmond to provide support for the Dynamic suite of products. Acting as First and Second Line of Support for all Live-site incidents and providing response in a 24x7x365 shift model with on-call coverage as needed. Service stability, performance, and health monitoring and reporting using SCOM, Nagios, NetMon, Fiddler, AppDynamics, SMTP, NLB, ACL, F5. Collaboration with service engineering and product teams on defining and implementing improvements to service monitoring and reporting, resulting in enhanced reliability and capability to identify issues before service disruption. Confident in day-to-day management of IIS Application Pools, Website security configuration, Certificates, SSL, Remote Management, PowerShell Automation. Documentation of known issues and troubleshooting guides, resulting in reduced problem identification and service restoration time. Quick triage and service restoration during critical incidents and Help new candidates with on-boarding and training.

Hyderabad, Telangana, India

 Working on Incident Tickets and Bugs based on Priority basis. Proactive monitoring of Dashboard (Production) Patch Management- Install service packs and patches on in-scope infrastructure in Testing/TIP/PPE/OCMS/Production environments. (SN1 and BLU Datacenters). Every month. Password update on TEST and PROD Environment. Process improvement using ITIL framework like Incident management, problem management and change management. Installing and upgrading OS, configuring servers, MS clusters & Failover Clusters, NT Load balancing, Virtual Machine configurations on Hyper-V.  Contacting MOC for various issues related to HW and Escalation. Co-coordinating with other support functions whenever their involvement is needed while investigating the issues. Building of servers for all types of Environments (Testing, INT, PPE, TIP, OCMS and Production (SN1 and BLU Datacenters).) Working with R&D Team on Emergency RFCs during Code Deployment on all Environments. Controlling Traffic to Datacenter based on the Deployment (ECN Tool) Working on various Microsoft tools like UTS, Vipnet, ECN, iadmin, Bugger, Vega, Keynote, OTTO, SCRAM, OCTOPUS, Sequence Manager, Source Depot. Resolving deployment issues and coordination with Operations for deploying services in production and all types of Environments.

Hyderabad, Telangana, India

Role & Responsibilities:• Worked on Web sphere and WebLogic applications. Ability to troubleshoot issues in Web sphere and WebLogic.• Installation and configuration on of IIS on newly built servers based on requirement. Working closely with Development and Application in configuration of Sites.• Creating/Renewing SSL Certificates for all sites in the current organization.• Responsible for configuring the infrastructure and installing applications on Windows IIS hosted platform.• Proficient in analyzing the infrastructure requirements for Enterprise Business applications and providing the required applications support for the production Environments.• Reviewing application installation documentation. Ensuring that the installation is done in accordance with standards and best practices.• Handle Level3 Escalations and adhere to escalation matrix. Working as Primary On-call support during Shift timings.• Provide necessary information/observations/logs/Crash Dumps & all required support to next level for diagnose a reported/escalated problem

Hyderabad, Telangana, India

Planning, configuring, and installing IIS server with the help of Data Center.Implementation of tools to monitor software/hardware applications that provided statistical reports to co-workers and customers.Performed application Support and Server / Client operations. Monitoring of Web Servers, Web sites and Web applications through site24x7.comPro-actively monitor and regularly monitor Server integrity for 100% production.Monitored servers and network for 100% uptime with various monitoring tools.Maintained an on-call rotation to provide afterhours support for their production environments.Administration of different servers like Domain Controllers and Web server (IIS) including hardware and OS troubleshooting.Maintenance of user accounts, group assignments, disk space, printing and other server.Log monitoring/maintenance and H/W troubleshooting. Providing Troubleshooting steps for Clients through Phone and E-mail support. Preparation of Daily report regarding Domains and its issues. Knowledge on Linux using Cpanel for E-mails.

Hyderabad, Telangana, India

• Providing Technical Help Desk Services support Operating systems, Microsoft Windows XP/Home/Professional. Configuration options and Troubleshooting.• Performed upgrades, installation of software and drivers and essential desktop troubleshooting.• Identify basic hardware parts and aware of basic hardware concepts, wireless.• Commercially standard software applications and major desktop operating systems.• Experience and skills in the areas of problem determination and providing troubleshooting steps and solving the issues online.

Hyderabad, Telangana, India

• Installation and upgrading of hardware components including: Mother Boards, Memory, Scanners, Modems, NIC’s, Sound Cards, Printers.• Experienced in the following applications: MS Office (all versions).• Performed upgrades, installation of software and drivers and essential desktop troubleshooting.• Experience and skills in the areas of problem determination and providing troubleshooting steps and solving the issues online.• Resolved technical issues pertaining to any hardware or software related problem.Evaluated, purchased, and installed hardware components, applications, service packs and operating system upgrades.• Maintenance of Customer Queries regarding to Technical issues.

Master Of Business Administration - Mba, Information Technology, A

Masters In Marketing Management, Marketing/Marketing Management, General, A