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@team.telstra.com
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3 phones found area 143, 659, and 877
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Anila Fredericks is listed as Head of Customer Service Operations at Telstra at Telstra, based in Singapore, Singapore, Singapore. AeroLeads shows a work email signal at team.telstra.com, phone signal with area code 143, 659, 877, and a matched LinkedIn profile for Anila Fredericks.
Anila Fredericks previously worked as Head of Customer Service Operations at Telstra and Head of Service Delivery, Asia at Telstra. Anila Fredericks holds Mba, Business Administration from Qut (Queensland University Of Technology).
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AeroLeads found 2 current-domain work email signals for Anila Fredericks. Compare company email patterns before reaching out.
Experienced Customer Service Operations leader in Telecommunications. I believe in consultative management with experience in Service Operations, Customer Experience, Business Transformation and Digital Transformation in highly competitive, high volume environments, consistently exceeding sales/ service objectives and retaining client loyalty. I value teambuilding and motivating teams to drive for results and believe in the qualities of honesty, fairness and ethical commitment. AwardsNovember 2016 - Eccelerate Award for Customer service operationsApril 2015 - Pay it Forward, joined Conservations Volunteering Australia for the 100 Year Commemorations at GallipoliDecember 2012 - Leadership Award, Customer Service OperationsSept 2011 - 'BEST' Customer Service Person of the YearFebruary 2011 - Executive Director AwardOct 2010 - Extreme Finalist and Power Play Winner January 2010 - Executive Director Award for CVA results July 2009 - GM award for Customer Service AccreditationSpecialties: Customer Service Operations Customer Experience Digitisation Automation Business Transformation Customer Service Management Customer Service Delivery Information Systems Management MBA Qualified ITIL Certified Disaster & Crisis Management Performance Management Strategic Planning Market Development Human Resource Management Accredited Translator Implementation Management PRINCE 2 Practitioner
Listed skills include Outstanding Customer Service, Mba, Itil, Disaster Recovery, and 27 others.
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A career timeline built from the work history available for this profile.
Sydney, NSW, AU
Build, manage and develop end to end operational capability to deliver a world class customer service experience. Lead the team to build connectivity between the International business and Telstra’s key operational support teams to ensure the business operates & administers infrastructure, products and service for our customers in an efficient and.
Sydney, NSW, AU
Lead the Asia Service Delivery Teams to provide customer services and solutions to Enterprise & Wholesale customers. Provide leadership, development and management of regional delivery teams across Asia through efficent delivery coordination and supplier management.
Sydney, NSW, AU
Head the service management operations in the Asia-Pacific region, with ITIL qualified service management teams in India, Singapore, Hong Kong, China & Australia. Besides being the service relationship interface for our global customers, we are also the guardians of customer advocacy in the region.
Sydney, NSW, AU
As Group Service Manager, Customer Service Operations, I lead and manage a team of service support consultants who provide service management for Enterprise & Government customers nationally. My role provides me with invaluable opportunities to coach & lead a diverse team, contribute to the improvement and development of people/systems, influence team.
Sydney, NSW, AU
Customer Service Manager, Metro Area ManagementBusiness Analyst, Telstra BusinessCompetitive Intelligence AnalystImplementation Manager, Telstra Enterprise & Govt.Deploy Lead, Telstra Consumer & Sales
Other employees you can reach at telstra.com.au. View company contacts →
Charles Ridler
Colleague at Telstra
Greater Sydney Area, Australia, Australia
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JT
Johnny Tan
Colleague at Telstra
Singapore, Singapore
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KS
Kamalpreet Singh
Colleague at Telstra
Canberra, Australian Capital Territory, Australia, Australia
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MB
Michael Brunker
Colleague at Telstra
Melbourne, Victoria, Australia, Australia
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SD
Shane Dwyer
Colleague at Telstra
Greater Melbourne Area, Australia, Australia
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DV
Dr. Violet Lazarevic
Colleague at Telstra
Greater Melbourne Area, Australia, Australia
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PS
Prasanna Sagar Maddu
Colleague at Telstra
India, India
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SS
Shivani Shekhar
Colleague at Telstra
Bengaluru, Karnataka, India, India
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BE
Brent Ellis
Colleague at Telstra
Melbourne, Victoria, Australia, Australia
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SG
Stefan Gigliotti
Colleague at Telstra
Greater Melbourne Area, Australia, Australia
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Quick answers generated from the profile data available on this page.
Anila Fredericks works for Telstra.
Anila Fredericks is listed as Head of Customer Service Operations at Telstra at Telstra.
AeroLeads has found 2 work email signals at @team.telstra.com for Anila Fredericks at Telstra.
AeroLeads has found 3 phone signal(s) with area code 143, 659, 877 for Anila Fredericks at Telstra.
Anila Fredericks is based in Singapore, Singapore, Singapore while working with Telstra.
Anila Fredericks has worked for Telstra and Ranbaxy.
Anila Fredericks's colleagues at Telstra include Charles Ridler, Johnny Tan, Kamalpreet Singh, Michael Brunker, and Shane Dwyer.
You can use AeroLeads to view verified contact signals for Anila Fredericks at Telstra, including work email, phone, and LinkedIn data when available.
Anila Fredericks holds Mba, Business Administration from Qut (Queensland University Of Technology).
Anila Fredericks is listed with skills including Outstanding Customer Service, Mba, Itil, Disaster Recovery, Disaster Preparedness, Disaster Response, Performance Management, and Market Development.
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