With over 20 years of experience in product management, I am passionate about creating and delivering impactful solutions that enhance customer experience, engagement, and loyalty. I am currently the SVP of Products at BirdEye, the leading all-in-one reputation and digital customer experience platform trusted by over 110,000 local brands and businesses. My mission is to empower our clients to grow their businesses by leveraging the power of online reviews, social media, and AI. I bring diverse perspectives and experiences to the team, having worked in various domains, such as news, sports, entertainment, and communications.In my role as the SVP of Products, I oversee the product vision, strategy, roadmap, and execution for BirdEye, ensuring that we deliver innovative and scalable solutions that meet the needs and expectations of our customers and stakeholders. I work closely with the engineering, design, marketing, sales, and customer success teams to drive product development, launch, and adoption. I also collaborate with external partners and industry experts to identify and capitalize on new opportunities and trends. Some of the key skills that I use and develop in my role are product management, cloud computing, management, and leadership.