Engaging with over 1200 professionals across Risk & Financial Advisory practice.Developing strategic Talent programs focused on development & retaining high performers.Managing a comprehensive Rewards & Recognition system with clear communication for employee motivation. Additionally, managing rewards budgeting.Actively engaged in Onboarding and Exit processes for smooth employee transitions.Leveraging data analytics for addressing attrition, recognition, and engagement.Resolving employee grievances systematically to maintain workplace harmony.Assisting in Annual Talent Survey execution, analyzing results, and crafting yearly talent action plans with stakeholders.

Actively participated in ongoing customer service programs to build sales and rapport in the communityInteracted positively with customers while promoting hotel facilities and servicesApplied knowledge of previous supply needs and forecasted business levels to estimate required suppliesInventory ManagementTrained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivityPreparation and Service of Alcoholic and Non-Alcoholic BeveragesSet and enforced performance and service standards to keep a consistent, high-quality environment devoted to customer satisfactionResolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business