Anish Kumar Email & Phone Number

Dubai, United Arab Emirates

Dubai, United Arab Emirates

- Managing a portfolio of Investor and Key accounts, Strategic E-commerce brands of Fetchr to improve relations and increase overall revenue contribution- Direct reporting to the Head of the Account Management team- Regularly meet the clients and develop effective relationships from Users to C Level Management- Be the voice of the customer to all divisions.

Dubai, United Arab Emirates

United Arab Emirates

- Managed a team of 12 Corporate Relations Executives / Account Executives- Manage quality of service metrics to ensure a premium-quality customer experience.- Design and implement models and standards in accordance with Corporates to continuously improve how we interact with our customers and to over deliver on the promised SLA. - Collaborate with other.

United Arab Emirates

- Operate as the lead point of contact for any and all matters specific to your customers.- Actively managed 100 + accounts.- Invoiced top tiered clients personally.- Build and maintain strong, long-lasting customer relationships.- Initiate the On-boarding process for new clients and arrange training session according to the clients convenience- Ensure the.

Dubai Media City

• Create new opportunities for sales team and/or account managers by creating and filtering new target lists
• Drive demand in specific territories through focused telephone campaigns
• Cultivate leads by assessing the unique opportunities and laying out the value proposition for customers
• Conduct a needs analysis to meet the end users requirements
• Ensure consistent and ongoing coverage of account or territory assignments based on your understanding of your sales opportunities
• Understand all products and work closely with sales person

London, United Kingdom

• Ripe4 specializes in delivering Operational Excellence candidates for multinational companies and my role was to find the right candidates for the role in question, most of the roles I worked on were FMCG manufacturing.
• Since they work with companies that follow Lean Six Sigma methodologies, I had the opportunity to network with professional who specialize in Lean, Six Sigma, TPM, TQM etc. which gave me a better understanding of the.
• Through the use of Ripe4 resources, I was able to identify and unearth potential business for the company

Kingston Upon Thames, United Kingdom

• Answer inbound calls within guidelines/goals established by the client and contact center management.
• Dealt directly with customers over the phone to provide response to inquiries, concerns and requests about products.
• Promptly responding to customer queries.
• Ensure that all complaints are recognized, recorded, confirmed and solved effectively.
• Recognize and promote additional products and services to the customers, in line with their needs and requirements.
• Communicate and co-ordinate with other departments to provide an excellent solution.

Kingston Upon Thames, United Kingdom

• Liaise with customers face to face on a day to day basis.
• Handle customer needs, locate products and to recommend products matching customers’ requirements.
• Meet sales targets assigned by the store manager.
• Provide management decisions while store manager was unavailable.
• Train new advisors about the products and customer journey that they need to follow to provide excellent solution.

Bachelor Of Engineering (Beng), Aerospace, Aeronautical And Astronautical/Space Engineering, Pass

Higher National Diploma, Aerospace Engineering, 4 Distinctions, 17 Merits And 5 Pass