I have 11 years overall experience in the Medical Insurance Department. In Dubai, I have 2 years experience in clinic and 7 years experience in TPA.I am well versed with OP approvals protocol's for Dubai Medical Insurance.I have knowledge on:- E-Claim Processing, OP approvals, Call Approval- Attending all queries related to insurance company's policies & procedures clarification to Patients and Providers- Knowledge about different coverage, co-payments, networks, and verbal and written approval from Providers - To check claims for the accuracy of discount/legibility/non-covered services and provide approvals through Portal.- Coordinating with providers for all insurance-related matters. - Pre-approvals review and distribution to departments and Follow-up for pending approvals.