Anish S
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Anish S Email & Phone Number

Enterprise Customer Success Manager at Verloop.io
Location: Chennai, Tamil Nadu, India 8 work roles 2 schools
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Current company
Role
Enterprise Customer Success Manager
Location
Chennai, Tamil Nadu, India
Company size

Who is Anish S? Overview

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Quick answer

Anish S is listed as Enterprise Customer Success Manager at Verloop.io, a with 92 employees, based in Chennai, Tamil Nadu, India. AeroLeads shows a matched LinkedIn profile for Anish S.

Anish S previously worked as Customer Success Manager at Freshworks and Customer Success Specialist at Freshworks. Anish S holds Executive General Management Programme, Business Administration And Management, General from Indian Institute Of Management Tiruchirappalli.

Company email context

Email format at Verloop.io

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Verloop.io

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Profile bio

About Anish S

Experienced Resolution Specialist and an account manager with a demonstrated history of working in the e-learning industry. As a Technical resolution specialist provide resolution and forward the findings for improvement of product. Successfully guided students and was a part of their growth. Skilled in Communication, Critical Thinking, and a Polyglot. Strong customer success and support professional with an experience of more than 3 years in Ed tech.Keen interest in Account Management, Strategy & Planning, Operations, etc.

Listed skills include Customer Experience, Team Coordination, Writing, Business Transformation, and 29 others.

Current workplace

Anish S's current company

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Verloop.io
Verloop.Io
Enterprise Customer Success Manager
Chennai, TN, IN
Website
Employees
92
AeroLeads page
8 roles

Anish S work experience

A career timeline built from the work history available for this profile.

Enterprise Customer Success Manager

Chennai, Tn, In

Customer Success Manager

Chennai, Tn, In

Customer Success Specialist

San Mateo, California, Us

Managed 2 million Dollars in MRR Accounts from the North American region.Reduced churn and ensured customers were adopting the product.Discovered cross-selling and upselling opportunities, leading to an increase in revenue.

Technical Product Specialist

San Mateo, California, Us

Aug 2022 - Jul 2024

Issue Resolution Analyst

Bangalore, Karnataka, In

•Account Manager for Clients in India and Middle East.•Decrease churn and ensure customer satisfaction. •Identify the Major issues coming up in the K3 Product and resolve it in the very first go.• Handpicked to make the pilot project successful and helped in training of other people.• Co-ordinate internally with other departments to provide a better experience for the accounts.• Handle L1 and L2 Issues of the account and provide resolution.

Feb 2022 - Aug 2022

Senior Student Success Specialist

Bangalore, Karnataka, In

• Key Account Manager for Early learning.•Built Long term relationships with Clients•Served as Single Point of contact for the Accounts.• Trained members on handling the new D4 product and also worked in the transition of Whitehat JR• Trained new entrants on Zendesk, Slack , Salesforce• Acted as a link between various departments such as logistics, technical etc.•Improved NPS and CSAT by 18%.

Sep 2021 - Feb 2022

Product Expert

Bangalore, Karnataka, In

• Handled close to 500+ accounts from Tamilnadu and Pondicherry• Onboard the account as soon as the learning kit is delivered• Trained new entrants and made their transition smooth• Part of pilot project when the new in house D4 tab was launched for K3 cohort.• Instrumental in strategically increasing the screen time by 30%.

Dec 2019 - Sep 2021

Product Specialist

Bangalore, Karnataka, In

• Handling of leads from the southern region and to help students resolve their queries• Act as an agent between the leads and the management.• Actively analyzed feedback from 1500+ customers to improve ourplatform services• Performed product demos for 500+ customers

Feb 2019 - Dec 2019
Team & coworkers

Colleagues at Verloop.io

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2 education records

Anish S education

Executive General Management Programme, Business Administration And Management, General

Indian Institute Of Management Tiruchirappalli

Bachelor Of Engineering, Mechanical Engineering

Anna University Chennai
FAQ

Frequently asked questions about Anish S

Quick answers generated from the profile data available on this page.

What company does Anish S work for?

Anish S works for Verloop.io.

What is Anish S's role at Verloop.io?

Anish S is listed as Enterprise Customer Success Manager at Verloop.io.

Where is Anish S based?

Anish S is based in Chennai, Tamil Nadu, India while working with Verloop.io.

What companies has Anish S worked for?

Anish S has worked for Verloop.Io, Freshworks, and Byju'S.

Who are Anish S's colleagues at Verloop.io?

Anish S's colleagues at Verloop.io include Swathi V, Neha Bhat, Chinmayee D, Tarun Mahajan, and Pavan Kumar K.

How can I contact Anish S?

You can use AeroLeads to view verified contact signals for Anish S at Verloop.io, including work email, phone, and LinkedIn data when available.

What schools did Anish S attend?

Anish S holds Executive General Management Programme, Business Administration And Management, General from Indian Institute Of Management Tiruchirappalli.

What skills is Anish S known for?

Anish S is listed with skills including Customer Experience, Team Coordination, Writing, Business Transformation, Business Writing, Product Knowledge, Customer Success, and Key Account Management.

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