As a Backend Developer at Verloop.io, I work with a team of engineers to create solutions that automate customer support across various channels, such as WhatsApp, Facebook, and the web. I use Golang, Python, Redis, and Celery to build scalable and reliable backend systems that enhance user experiences and satisfaction. I also integrate third-party APIs, such as Shopify, Freshdesk, and Salesforce, to add more value and functionality to our platform. Before joining Verloop.io, I was a Full Stack Developer at The Letstream, where I developed dynamic and browser-compatible web pages using HTML5, CSS3, Vue.js, and Django. I also led a team of mobile app developers and resolved emergency issues on the backend in a timely manner.