Oversee a global team of Network Engineers, Site Reliability Engineers (SRE), and Architects to manage, design, and deploy advanced technology stacks for Fortanix SaaS Infrastructure.Establish a robust global SRE team and collaborate with product teams to design SLAs, SLIs, and SLOs for Fortanix products.Define roadmaps and team objectives, set clear expectations, and conduct regular performance evaluations to ensure alignment with organizational goals.Enhance the Change… Show more Oversee a global team of Network Engineers, Site Reliability Engineers (SRE), and Architects to manage, design, and deploy advanced technology stacks for Fortanix SaaS Infrastructure.Establish a robust global SRE team and collaborate with product teams to design SLAs, SLIs, and SLOs for Fortanix products.Define roadmaps and team objectives, set clear expectations, and conduct regular performance evaluations to ensure alignment with organizational goals.Enhance the Change Management process by incorporating a Change Advisory Board (CAB) to optimize change procedures and prevent service disruptions.Manage the implementation and automation of infrastructure provisioning and configuration management using tools like Ansible and Terraform.Design, architect, and establish connectivity between on-premises data centers and Azure cloud, enabling a distributed hybrid microservice architecture through an overlay mesh on the Azure network using NVAs and Route Servers.Plan and execute Disaster Recovery Testing for the entire product suite, implementing an annual testing schedule to improve Recovery Time Objective (RTO) and Recovery Point Objective (RPO).Lead expansions and new site builds for new regions and customers, including design review, project management, implementation, budgeting, and capacity planning.Guide the team in integrating additional KPIs into the logging stack, enhancing coverage and enabling informed decision-making for both operational and business purposes. Show less

- Manage a global team of Network engineers, Automation Engineers, and SMEs responsible for network designing, configuring, and implementing the latest technologies for the LogMeIn SaaS environment.- Improve inter-team communications and decrease the time to launch new services and products by initiating and leading discussions between applications and infrastructure teams to streamline processes and increase efficiency and effectiveness. - Evaluate technologies and determine… Show more - Manage a global team of Network engineers, Automation Engineers, and SMEs responsible for network designing, configuring, and implementing the latest technologies for the LogMeIn SaaS environment.- Improve inter-team communications and decrease the time to launch new services and products by initiating and leading discussions between applications and infrastructure teams to streamline processes and increase efficiency and effectiveness. - Evaluate technologies and determine training programs to enable continual improvement of network service. - Planned and managed various projects like Circuit Optimization and Datacenter consolidation, Firewall Automation, ISP automation, Viptela SD-WAN rollout, Multi-Cloud Network Architecture using Aviatrix, and Netscaler to AVI migration. - Evaluated employees' strengths and assigned tasks based on experience, and organized training for team members, aligning it with company needs and personal objectives. - Cross-trained existing employees to maximize team agility and performance. - Responsible for Disaster Recovery planning and implementing proper processes and controls to ensure uninterrupted operation of all systems and supporting business processes. Show less

Mobility Apps and Cloud Services (SaaS) - Now part of LogMeIn ( https://investors.citrix.com/news-and-events/press-releases/2017/02-01-2017-014556226 ) • Responsible for network designing, configuration, implementation by identifying and resolving network pain points in the LogMeIn SaaS environment.• Configuring, troubleshooting, optimizing network device – Juniper routers ( MX series) and firewall (SRX ), Nexus and Catalyst Switches, Load balancers (AVI , Citrix NetScaler), Cisco… Show more Mobility Apps and Cloud Services (SaaS) - Now part of LogMeIn ( https://investors.citrix.com/news-and-events/press-releases/2017/02-01-2017-014556226 ) • Responsible for network designing, configuration, implementation by identifying and resolving network pain points in the LogMeIn SaaS environment.• Configuring, troubleshooting, optimizing network device – Juniper routers ( MX series) and firewall (SRX ), Nexus and Catalyst Switches, Load balancers (AVI , Citrix NetScaler), Cisco Iron port proxy, WAF and SDN solutions etc.• Design and Implement Next Gen Datacenter - Ethernet VPN (EVPN) and Virtual Extensible VLAN (VXLAN) over a bare-metal server (BMS) which hosts Openstack / HyperV / traditional Database.• Design, implement and maintain Public and Private Cloud Infrastructure (AWS / Openstack) - EC2, S3, VPC, Route 53, Elastic load balancing, Object Storage (Swift), Contrail, Openstack (Mirantis/Platform 9/Redhat OOO).• Assessing and recommending improvements to network operations and integrated with latest hardware, software, connectivity and operating systems. Show less

Roles and Responsibilities:• Team Lead for Level 2 Technical Support for AT&T’s Managed Internet Services• Configuring, troubleshooting, optimising Customer premise Equipment(CPE)• Perform Vendor management - Working with third party vendors on Router Order Management ( CTDI / NCR )• Troubleshooting routing issues – MPLS / BGP / OSPF• Provide network and host based security, incident response, firewall and VPN management and… Show more Roles and Responsibilities:• Team Lead for Level 2 Technical Support for AT&T’s Managed Internet Services• Configuring, troubleshooting, optimising Customer premise Equipment(CPE)• Perform Vendor management - Working with third party vendors on Router Order Management ( CTDI / NCR )• Troubleshooting routing issues – MPLS / BGP / OSPF• Provide network and host based security, incident response, firewall and VPN management and administration• Resolving latency and DNS issues for Client’s network.• Analyse network usage, anticipate problems and suggest solutions.• Configuring and troubleshooting COS, traffic shaping and other cutomer specific service policy.• Coordinating with AT&T Backbone team(CBB) for resolving core/major outages• Subject Matter Expert – handling escalation, acting as technical point of contact for other team members in the shift, creating process documents, mentoring new hires, conducting meetings etc Show less

• SAP Job Scheduling - scheduling jobs using SAPLOGON• SAP Job Automation - using CA tool Autosys / JIL commands• Backup Monitoring - using CA tool Autosys / Unix AIX CLI• Perform Monthly/Weekly Activity - Taking offline backup of critical client Servers, assisting Support teams for Business Warehouse Data load activity.• Provide 24*7 supports to the Client Infrastructure, including DR (Disaster Recovery )• Monitoring Client Networks – using NMC… Show more • SAP Job Scheduling - scheduling jobs using SAPLOGON• SAP Job Automation - using CA tool Autosys / JIL commands• Backup Monitoring - using CA tool Autosys / Unix AIX CLI• Perform Monthly/Weekly Activity - Taking offline backup of critical client Servers, assisting Support teams for Business Warehouse Data load activity.• Provide 24*7 supports to the Client Infrastructure, including DR (Disaster Recovery )• Monitoring Client Networks – using NMC, Tivoli etc• Act as a technical resource to any support personnel including field support team.• Review Changes and approve them on a Daily basis and document them.• Do the Quality Checks for the team & work on action plans to improve defective areas. Show less