Agile and Ambitious CX Research Analyst, Unraveling Customer InsightsDriven by a blend of engineering and business acumen, I'm a Research Analyst at QKS Group, Pune, where I delve into the fascinating world of Customer Experience (CX). My journey began with a Mechanical Engineering degree from SRM Institute of Science and Technology, Chennai, followed by an MBA in Information Systems and Operations Management from Alliance University, Bangalore.At QKS, I'm part of a passionate team committed to empowering clients with actionable insights for business transformation. Our research and consulting services, focused on Strategic Business and Growth Advisory, help clients navigate the ever-evolving landscape of CX.