Anish M Email & Phone Number

Canada

• Assist with the management of projects, which includes all aspects of customer requirements from initial quoting, ordering, deliveries, handling returns and project closing.• Ensure accurate invoicing in Discos II and resolve disputes/credit requests arising during the project life span together with sales, customers, Head of operations and Credit Control.• Maintain data quality of delivery dates and return dates in co-ordination with sales and customer.• Support the sales team with customer quotes, order confirmations and any other project related requirements• Place material reservations and ensure timely update and communication to Logistics team• Checking on-hand and reconditioning stocks and co-ordination with Logistics to source intercompany for on-time delivery to customers.• Ensure client satisfaction by coordinating deliveries and returns in collaboration with the yard• Arranging transportation and co-ordination with haulage companies, checking transport invoices and transport recovery.• Administrative duties to support the successful functioning of branch. • Sourcing materials for the project.

Canada

• Responsible for handling orders and requests for parts and identifying and meeting customerrequirements using online and book catalogs.• Helped reduce the error rate percentage by utilizing resource information to identify the parts accurately and successfully. Also, articulate the features, benefits, and warranty policy information to customers.• I create purchase orders for requisitions on non-stocking or special-order parts, follow up on special order items, and notify the customer when received to avoid delays.• Identify out-of-stock parts from other sources and recommend substitute and complementary products to meet customer requirements.• Consistent in managing the daily store operations and maintaining inventory on display, on shelves and in bins.• Reporting any discrepancies in stock levels.• Provided training on the job and participated in educational and development programs that helpedupgrade knowledge of automotive and heavy-duty truck products and services

Abu Dhabi, United Arab Emirates

• Collaborated with supply planners and the global external supply team to increase inventory velocity by 20% across the business.• Drove down purchase cost by 10% by sourcing materials locally.• Helped to improve vendor performance by evaluating the system and working with the project/design team to source new parts and materials.• Regularly checked the nonconformance of the products, which led to suppliers and vendors meeting their quality to mitigate risk and quality issues.• Followed up & communicated with procurement team & vendors on back-orders and notified operation of impacts to project ship dates.• Consistently helped resolve issues with open work orders by monitoring work in progress by coordinating with the sites and purchasing team.• Achieved data accuracy by regularly keeping the maintained data up to date in the ERP system.• Met consistent business workflow by ensuring the inventory levels for critical parts were more significant than min stock levels.• Increased supply chain efficiency by 15% through process improvement and implementation

Abu Dhabi, United Arab Emirates

• Successfully implemented an emergency response plan that was successfully tested in a fire drill, reducing evacuation time by 50%.• Monitored the adequacy of fire risk control measures and made recommendations for improvements.• Raised awareness with other staff about the fire hazards that exist within the workplace.• Assisted the HSE team to undertaking simulated Fire Evacuation Drills which increased the effectiveness of emergency arrangements.• Conducted risk assessments of the workplace to identify potential hazards and implement necessary safety measures, reducing accidents by 25%.

Ajman, United Arab Emirates

• Managed all logistics, shipping, and inventory management for an Electrical products manufacturing firm with $50M in annual revenue• Increased material availability by 35% with improved scheduling methods.• Maintained inventory in a warehouse for local and international Projects.• Decreased storage costs by 5% through increased direct deliveries.• Personally, monitored inventory levels of all packaging components.• Achieved a 95% shipment accuracy rate by managing exportsKey Achievement: I've generated and analyzed historical data records of transportation, thereby reducing transportation costs by $150,000.

Sharjah, United Arab Emirates

• Implemented a series of sales programs and procedures, increasing sales by 25%• Implemented an order processing system, thereby, increased processing efficiency by 65%• Achieved customer satisfaction by promptly responding to communications, Investigating, and solving any concerns with both the customers and external business partners• Consistently exceeded all assigned sales goals between the years 2013 and 2016• Grew customer base by 45% by implementing a well-placed sales system.• Supervised the company’s largest sales exhibition on Qatar, bringing in $70,000 worth of revenue• Conducting quality assurance surveys with customers and resolving issues resulting in increased sales.Key Achievement: Cut costs by 30% by introducing a new vendor to the company

Kerala, India

• Carrying out clerical duties such as answering phone calls, responding to emails, and preparing documents, including office correspondence and presentations. • Coordinating and managing appointments, meetings, and the conference room schedule in order to prevent duplicate bookings. • Performing book keeping tasks such as invoicing, monitoring accounts receivable, and budget tracking. • Maintaining office files, including job files, vendor files, and files related to the company’s operations. • Purchasing office supplies, equipment, and furniture. Overseeing the maintenance of office facilities, and equipment. Performing other relevant duties when needed.

Kerala, India

• Attracting new business through cold-calling, networking and meeting with potential clients.• Organizing sales visits and negotiating contracts• Clarifying customers and client’s requirements and recommending the appropriate products. • Undertaking relevant research & maintaining sales records.• Giving product demonstrations and giving presentations.• Attending trade exhibitions, conferences, meetings, preparing tenders and proposals.• Reviewing sales performance, writing reports and sales literature.

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