Anish M Email & Phone Number

Canada

• Assist with the management of projects, which includes all aspects of customer requirements from initial quoting, ordering, deliveries, handling returns and project closing.
• Ensure accurate invoicing in Discos II and resolve disputes/credit requests arising during the project life span together with sales, customers, Head of operations and Credit Control.
• Maintain data quality of delivery dates and return dates in co-ordination with sales and customer.
• Support the sales team with customer quotes, order confirmations and any other project related requirements
• Place material reservations and ensure timely update and communication to Logistics team
• Checking on-hand and reconditioning stocks and co-ordination with Logistics to source intercompany for on-time delivery to customers.

Canada

• Responsible for handling orders and requests for parts and identifying and meeting customerrequirements using online and book catalogs.
• Helped reduce the error rate percentage by utilizing resource information to identify the parts accurately and successfully. Also, articulate the features, benefits, and warranty policy information to customers.
• I create purchase orders for requisitions on non-stocking or special-order parts, follow up on special order items, and notify the customer when received to avoid delays.
• Identify out-of-stock parts from other sources and recommend substitute and complementary products to meet customer requirements.
• Consistent in managing the daily store operations and maintaining inventory on display, on shelves and in bins.
• Reporting any discrepancies in stock levels.

Abu Dhabi, United Arab Emirates

• Collaborated with supply planners and the global external supply team to increase inventory velocity by 20% across the business.
• Drove down purchase cost by 10% by sourcing materials locally.
• Helped to improve vendor performance by evaluating the system and working with the project/design team to source new parts and materials.
• Regularly checked the nonconformance of the products, which led to suppliers and vendors meeting their quality to mitigate risk and quality issues.
• Followed up & communicated with procurement team & vendors on back-orders and notified operation of impacts to project ship dates.
• Consistently helped resolve issues with open work orders by monitoring work in progress by coordinating with the sites and purchasing team.

Abu Dhabi, United Arab Emirates

• Successfully implemented an emergency response plan that was successfully tested in a fire drill, reducing evacuation time by 50%.
• Monitored the adequacy of fire risk control measures and made recommendations for improvements.
• Raised awareness with other staff about the fire hazards that exist within the workplace.
• Assisted the HSE team to undertaking simulated Fire Evacuation Drills which increased the effectiveness of emergency arrangements.
• Conducted risk assessments of the workplace to identify potential hazards and implement necessary safety measures, reducing accidents by 25%.

Ajman, United Arab Emirates

• Managed all logistics, shipping, and inventory management for an Electrical products manufacturing firm with $50M in annual revenue
• Increased material availability by 35% with improved scheduling methods.
• Maintained inventory in a warehouse for local and international Projects.
• Decreased storage costs by 5% through increased direct deliveries.
• Personally, monitored inventory levels of all packaging components.
• Achieved a 95% shipment accuracy rate by managing exportsKey Achievement: I've generated and analyzed historical data records of transportation, thereby reducing transportation costs by $150,000.

Sharjah, United Arab Emirates

• Implemented a series of sales programs and procedures, increasing sales by 25%
• Implemented an order processing system, thereby, increased processing efficiency by 65%
• Achieved customer satisfaction by promptly responding to communications, Investigating, and solving any concerns with both the customers and external business partners
• Consistently exceeded all assigned sales goals between the years 2013 and 2016
• Grew customer base by 45% by implementing a well-placed sales system.
• Supervised the company’s largest sales exhibition on Qatar, bringing in $70,000 worth of revenue

Kerala, India

• Carrying out clerical duties such as answering phone calls, responding to emails, and preparing documents, including office correspondence and presentations.
• Coordinating and managing appointments, meetings, and the conference room schedule in order to prevent duplicate bookings.
• Performing book keeping tasks such as invoicing, monitoring accounts receivable, and budget tracking.
• Maintaining office files, including job files, vendor files, and files related to the company’s operations.
• Purchasing office supplies, equipment, and furniture. Overseeing the maintenance of office facilities, and equipment. Performing other relevant duties when needed.

Kerala, India

• Attracting new business through cold-calling, networking and meeting with potential clients.
• Organizing sales visits and negotiating contracts
• Clarifying customers and client’s requirements and recommending the appropriate products.
• Undertaking relevant research & maintaining sales records.
• Giving product demonstrations and giving presentations.
• Attending trade exhibitions, conferences, meetings, preparing tenders and proposals.

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