Anita Hurst Email & Phone Number

Leader of Technical Development and Operations Services Organizations with a special focus on new program development. Those teams (and their Leads/Managers) are responsible for: Continuing and Ongoing Operator Training Programs, Training Simulation Programs, Human Performance Improvement Initiatives, Operator In Training Program, Multi-desk and Cross Training Programs, Engineer Training Programs, Control Room Event Reviews, Operational Audit-Readiness and Support, and Procedure Review and Maintenance

* Lead a team of nine L&D employees and a yearly summer intern with a mission to meet the diverse needs of our employees and stakeholders, all while utilizing learning and development best practices* Hired and developed company’s first ever Instructional Design Team (3) who have deployed 16 impactful projects for the company in their first six months* Led design and implementation of new Human Performance Improvement (HPI) Model and HPI Program aimed at reducing risk within the organization in partnership with Executive leaders across the organization* Oversaw the design and implementation of company’s new Service Line Learning Strategy which provided technical skill-based learning to over 400 employees in it's first year

* Successfully conducted learning needs analysis and designed a technical development strategy for the organization * Lead a collaborative effort with key stakeholders in the development of a MISO Human Performance Improvement Model and baseline assessment to help improve culture and reduce risk for the company. * Serve as a coach and mentor for the Technical Training Team and summer intern as they execute on key outcomes to ensure Control Room Operators are onboarded, desk qualified, and NERC Certified.

Carmel, In

* Successfully conducted learning needs analysis and redesigned learning and development strategy, framework, and structure for the organization.* Manage vendor relationships and assist vendors with content design to ensure applicability for the culture and environment.* Managed the New Hire Orientation Program for all new employees.* Design and facilitate team development activities and soft skills training for all levels of the organization on topics including communication, conflict resolution, teamwork, management, and leadership development.* Work with leadership to assess organizational and employee learning gaps and create development plans.* Partner with business area owners and subject matter experts to create and execute training on new systems and applications for the organization.

• Created and implemented business strategies for the successful implementation of student programs.• Designed and delivered interactive leadership training for over 1,000 people at eleven different campuses, national organizations, and companies. • Serve as a subject matter expert for the organization.• Create and assess all educational content and resources.• Serve as the main trainer for all student engagements and a secondary trainer for corporate engagements.• Foster and maintain positive relationships with clients and potential donors across the globe.

• Designed and assessed over 40 instructor led courses and web based trainings covering a large variety of subjects.• Delivered training to over 1,500 students through a multitude of conferences and specialized training opportunities.• Created and implemented a National Organizational Assessment Program which aligned with the Strategic Plan. • Recruited, trained, and managed over 30 volunteer leaders.• Received the 2011 Outstanding Member Development Programming Award from the Indiana Society of Association Executives.

• Created and implemented a National Organizational Assessment Program which aligned with the Strategic Plan. • Designed and developed instructor led courses, web based training, and job aids for franchise use across the country.• Managed the successful expansion of the organization to over six new locations throughout the United States.• Co-created marketing materials for the organization as well as all of it's educational conferences and events. • Hired, trained, and managed the Assistant Director of Member Development

• Recruited, hired, trained, and managed a staff of 17.• Designed and developed instructor led courses, web based trainings, and job aids for franchise use across the country and in Canada.• Designed, conducted, and assessed a rigorous three week “train the trainer” course for staff.• Assisted with the creation and implementation of the organization’s Strategic Plan.

• Traveled the country assessing needs and training collegiate and alumni women on topics as needed.