Program Tutor facilitating virtual drop-in group tutoring sessions and offering 1:1 support to students in coding and design. Completed a 10-hour training program covering student learning methods and facilitation strategies. Selected by faculty to support student success.

Handled client relations including maintaining and ensuring customer satisfaction.Oversaw office management including scheduling, billing, and coordination of online databases. Worked with Jobber, Google Workspace, and Microsoft office.

Worked with small businesses to assist them in developing an ecommerce platform. Trained businesses on digital marketing, cybersecurity, and ecommerce Built or edited client’s websites on Shopify, Lightspeed, Bookmark, or Square. Recorded and edited ecommerce training material for new ecommerce advisors.

Aided in the design and development of an application that displays and catalogues artifacts for researchers in cultural heritage spaces. Conducted user studies and collected user feedback. Lead a team of interdisciplinary Ryerson students in research and design centered learning. Developed team schedules, assigned roles/tasks to students based on their interests and experience, monitored team progress, and held weekly team meetings.

Redesigned and updated WordPress websites using Divi and Elementor. Designed headers, icons, and posters using Adobe Illustrator and Canva. Managed a team of volunteers to create visual assets for the websites