Ankit Arora Email & Phone Number

New Zealand

• Datacom Procurement team provides a wide range of hardware and software products to customers throughout New Zealand.
• Placing orders on distributors and vendors including managing the orders pre and post-sale.
• Meeting delivery expectations/time frames.
• Resolving complex administration/logistical/order issues.
• Contributing to monthly reporting for external and internal customers.
• Working closely with Account Managers in the day to day transactions of their hardware and software for clients.

• Technical Support Analyst - (Jul’18- Until yet) Datacom, New Zealand- Design, build and runs IT systems. Provide Technical support to VIP users working in NZ government.
• Provide end to end support in resolving network, software and hardware issues.
• Correspond with network providers to resolve network issues at V.I.P residence and offices.
• Contribute to projects with the aim of improving existing team support capabilities within agreed areas of Specializations.
• Coordinating with Process consultants to design process with upcoming projects in the company.
• Making Knowledge articles by researching about emerging issues to provide support to new advisors.

Auckland, New Zealand

Picks-up product by monitoring production; loading and moving product.Stores product by designating storage areas; adjusting storage areas according to production and shipping requirements; updating location database.Prepares product for shipment by verifying location; directing movement to staging area; resolving problems.Verifies product inventory.

Wellington & Wairarapa, New Zealand

• Promoted to Senior Technical Support Specialist- (Level 2) (Dec’16-Jul’18)Concentrix, New Zealand- Business Services CompanySupport Asia Pacific customers by providing end to end support to resolve their technical.
• Supporting users mainly from AU and NZ in fixing software and hardware issues.
• Liaising with Authorized service providers regarding repair options to provide tailored solution to end users.
• Coordinating with Engineering team about emerging issues and arranging product call backs.
• Ensuring the procedures (Visual Mechanical Inspection) followed by authorized service providers in handling repairs and replacements.
• Providing floor support to teams of 25 advisors in LIVE environment.

Auckland, New Zealand

• Countdown, Auckland, New ZealandResponsible for merchandising and layout of the store as per the company standards.
• Control the flow of goods into and out of warehouses and other storage facilities. Keep accurate records for all inwards and outwards inventory movements
• Ensure all faulty credit stock is returned to supplier in a timely manner
• Ensure all paperwork associated with credits are complete and recorded accurately
• Mange all stock movements and follow through with any arising discrepancies
• Keep storage of stock, fixtures, and fittings organized and tidy.

London, United Kingdom

• Ginni Enterprises Ltd., London, UK- Delivers a vast range of quality nuts, snacks and sweets from around the world to retail stores since 1980.Responsible for managing inventory of 250 retail stores in southern Greater.
• VMI ordering, ensuring that the orders are completed in a timely fashion and that sales targets are achieved.
• Forecast demands and liaising with production to fulfill the customer order efficiently
• Follow lean manufacturing to reduce the damaged stock of perishable food items
• Keep track of back orders and manage supplies when as humanly as possible
• Manage stronger relationship with over 250 stores with better quality service

Noida Area, India

• Nippon Audiotronix Ltd., Noida, India- - Market Leader for In-Car infotainment systems and original equipment supplier providing superior quality car accessories for over three decades.Responsible for supplying.
• Manage supplies to OEMs using Distribution requirements planning (DRP) technique
• Liaise with Procurement department for ordering of raw materials through demand forecasting using Material resource planning (MRP) technique
• Monitor special freight costs, root cause analyses, preventive actions to avoid reoccurrence
• Gap analysis and coordination with engineering, cross functional departments during new product development, changes in product or handling ad-hoc schedules.
• Coordinating with VMI analyst for Material management on basis of Master schedule customer’s orders and sales forecast.

New Delhi Area, India

• Supply Chain Coordinator (Jul’08-Nov’08)Ricoh India Ltd., India - - World’s leading suppliers of office automation equipment, including copiers, facsimiles machines, data processing systems, and related.
• Create a demand forecast based on historical usage trends and data from sales, marketing, etc.
• Responsible for product inventory management; oversee national inventory levels and work with deployment team to achieve location inventory targets.
• Oversee product lifecycle planning and transitions. Work with Product Life Cycle Analyst to review transitioning/End of Life/Obsolete items and create action plans for slow and non-moving items.
• Run daily monitoring reports to ensure that all aspects of your plan meet expected targets; analyze and remedy the root cause of any failures. Develop process changes as necessary
• Review daily/weekly/monthly processes to drive continuous improvements within your product groupAchievement:

Master'S Degree, International Management

Bachelor'S Degree, Business Administration (Computer Aided Manangement)