Business Development Operations Manager
CurrentBusiness Operations Manager at Nationwide Immigration Services, In close collaboration with the CEO, I am entrusted with managing all company agreements and contracts, ensuring legal compliance and fostering beneficial partnerships. My responsibilities extend to overseeing and optimizing overall operations, driving growth, and maximizing efficiency.Key Responsibilities:Lead the implementation and optimization of ZOHO One project, providing comprehensive support to internal teams and streamlining processes.Oversee the successful implementation of IVR and WhatsApp Chat Bot solutions, enhancing communication and efficiency within the organization.Provide support and guidance to over 150 team members on ZOHO One and IVR solutions, ensuring smooth adoption and utilization.Collaborate closely with the CEO in managing company agreements and contracts, ensuring legal compliance and fostering beneficial partnerships.Key Achievements:Successfully implemented a new software system, enhancing operational efficiency through automation and reducing manual errors.Developed and executed a comprehensive branding and marketing strategy, resulting in heightened brand recognition and a significant increase in lead generation.Orchestrated cross-functional teams for the launch of new products and marketing campaigns, driving successful market penetration and increased sales revenue.