Ankit Chatterjee Email & Phone Number

•Seasoned Implementation Professional: Extensive experience in implementing solutions, managing products, and consistently achieving high customer satisfaction.•Diverse Industry Exposure: Demonstrated expertise in various domains, including Hospitality and Tax Technology.•Customer-Centric Problem Solving: Proficient in analyzing customer needs and recommending optimal solutions to enhance user experiences.•Tech-Savvy Analyst: Adaptable in analyzing information system needs, evaluating user requirements, and designing effective solutions.•Travel Industry Specialist: In-depth knowledge of Customer Reservation System and Property Management System within the Travel domain.•Effective Communication and Analysis: Skilled in analyzing Business Requirements documents, developing Customer Acceptance Test Scenarios, and using UML-based modeling like Use Case, Data Flow, Process Flows.•SDLC Methodology Proficiency: Thorough understanding of various SDLC methodologies such as Agile, Waterfall, V-Model, etc.•Analytical Insights Expert: Proficient in analyzing large customer datasets, deriving insights using analytical tools like Power BI, Tableau, and Kibana with Elastic Search.

Listed skills include Laboratory Robotics, Customer Service, Matlab, C++, and 4 others.