Ankit Gupta Email & Phone Number

Lucknow, Up, In

Chandigarh, India

Hyderabad, Telangana, India

Mumbai Area, India

Project IT Planning & Management  Planning, scheduling & implementation of IT infrastructure setup for new site projects. Coordinating with the project ISD Engineers and taking periodic feedback/review regarding ISD issues and providing solutions. Following and maintaining IT Policies at Project office & sites and taking periodic reviews. Providing technical supports, updates & training to site engineer to optimally support the IT infrastructure Coordinating with Local… Show more Project IT Planning & Management  Planning, scheduling & implementation of IT infrastructure setup for new site projects. Coordinating with the project ISD Engineers and taking periodic feedback/review regarding ISD issues and providing solutions. Following and maintaining IT Policies at Project office & sites and taking periodic reviews. Providing technical supports, updates & training to site engineer to optimally support the IT infrastructure Coordinating with Local vendor for fast delivery of IT asset/services at sites.Network Management Manage the installation, configuration & maintenance of LAN / WAN / Network Services, Operating Systems, Software and Hardware.  Perform network /servers audits and maintaining technical documentation as per ISMS/SOP.  Looking after activators related to routing, switching, security designs and configurations, designing network architecture and performing connectivity troubleshooting. Keeping regular configuration backup for network devices (Router/switches/firewall).System Administration Participating in disaster recovery testing, maintaining system documentation logs and assisting in troubleshooting and diagnosis of system problems. Executing email administration, backup, data recovery and preventive maintenance in addition to routine software installation and troubleshooting functions. Looking after computer maintenance, performing all types of hardware, software maintenance and engineering in addition to systems selection, backup and technical support. Taking regular backup of all file server data along with physical server’s system state & virtual servers. Addressing performance bottlenecks and ensuring maximum uptime for the IT infrastructure. Resolving escalated issues with vendors to ensure the smooth functioning of IT infrastructure. Conducting systems diagnostics, troubleshooting, analyzing network performance, system slowdowns and ascertaining reasons for the encountered bottlenecks. Show less

Lucknow, Uttar Pradesh, India

• Providing FMS Support to Punjab National Bank & State Bank of India.• IT Hardware AMC Support of Desktop, Laptop, Printer, Server and Network equipment's.• Assisting senior IT management in developing and implementing IT strategy and policies.• Manage local/warranty service providers in the provision of services for the HQ, Branch.Regional Offices and report on services provided to management• Participate and support the Continuous Improvement initiatives in the IT… Show more • Providing FMS Support to Punjab National Bank & State Bank of India.• IT Hardware AMC Support of Desktop, Laptop, Printer, Server and Network equipment's.• Assisting senior IT management in developing and implementing IT strategy and policies.• Manage local/warranty service providers in the provision of services for the HQ, Branch.Regional Offices and report on services provided to management• Participate and support the Continuous Improvement initiatives in the IT dept.• Provide backup AV support. Handle in-call technical support issues; perform level 2 & 3• troubleshooting• Server room management and the management of complex IT infrastructure and networks. Show less

Lucknow, Uttar Pradesh, India

• Onsite Support for warranty and AMC IT equipment's.• Troubleshooting and repairing of Desktop, Laptop, Printers etc.• Carry out system performance tuning, security measures, performance monitoring, capacitymonitoring, and troubleshooting and recommend upgrades/replacement when necessary• Interacts across TAC (Technical Assistance Center) teams and development teams at peer levelParticipate in delivery performance review meetings with the customer (End to end… Show more • Onsite Support for warranty and AMC IT equipment's.• Troubleshooting and repairing of Desktop, Laptop, Printers etc.• Carry out system performance tuning, security measures, performance monitoring, capacitymonitoring, and troubleshooting and recommend upgrades/replacement when necessary• Interacts across TAC (Technical Assistance Center) teams and development teams at peer levelParticipate in delivery performance review meetings with the customer (End to end deliveryperformance towards the customer) Show less