Ankit Gupta Email & Phone Number

Bengaluru, Karnataka, India

Implemented Atlassian product Bamboo, an automated build and deployment tool, to streamline the software development process. Providing support to Enterprise customer and troubleshooting their issues.Role and Responsibilities: - Configured and maintained build plans, deployment environments, and build agents in Bamboo. Created and managed CI/CD pipelines using Bamboo, enabling continuous integration and deployment of software projects. Collaborated with cross-functional teams to identify requirements, define workflows, and establish best practices for build and deployment process. Integrated Bamboo with Version control system (e.g. Bitbucket) to automate the build process triggered by code changes. Set up and configured Splunk for log monitoring in various applications and services.Implemented custom plugins and scripts to extend Bamboo’s functionality and meet specific project requirements. Improved build and deployment efficiency by optimizing build plans, reducing build times, and minimizing deployment errors. Conducted troubleshooting and root cause analysis to identify and resolve issues related to builds, deployment and environment configurations. Provided training and documentation to development teams on Bamboo usage and best practices.Successfully delivered multiple projects on time by leveraging Bamboo’s capabilities for efficient build and deployment management.

Pune, Maharashtra, India

Troubleshooting Excellence: I excelled in troubleshooting issues related to the user Mobile contactless feature, ensuring uninterrupted service for our customers.Automation Advocate: I took the initiative to enhance operational efficiency by automating repetitive tasks, which were previously performed manually, using shell scripts. This initiative significantly reduced the workload and improved overall productivity.Deployment Dynamo: I was responsible for creating deployment builds for aPaas V2 applications, ensuring smooth releases. I deployed these applications on aPaas V2 servers via Jenkins and on Unix servers using Blade Logic, showcasing my proficiency in deployment procedures.Application Health Guardian: Monitoring the provisioning and payment flow of users was a crucial part of my role. I set up monitoring thresholds for applications, proactively identifying and resolving issues before they impacted our customers.Security and Certification Expertise: I played a pivotal role in certificate creation and renewal on production servers, ensuring data security and compliance with industry standards.Java Jedi: I provided essential support for Java remediation on multiple applications, contributing to their stability and performance. Additionally, I was involved in Unix/Java/JBoss patching support for various production applications, keeping our systems up-to-date and secure.Server Savior: Troubleshooting server crashes was another critical responsibility I managed effectively, minimizing downtime and ensuring business continuity.Production Perfectionist: I actively participated in patching and Java remediation activities for production servers, guaranteeing the reliability and resilience of our IT infrastructure.

Pune Area, India

Worked on multiple contactless Mobile applications (Apple pay, bTap, bPay) and TIAA, handled end to end features of Barclays Mobile Banking Application (BMB)

Pune Area, India

As a seasoned professional in the Investment Banking sector, I had the privilege of playing a pivotal role in a high-impact project focused on the Futures application. My responsibilities spanned the entire lifecycle of these critical applications, ensuring their seamless operation and success in the market.Project Description:End-to-End Support Excellence: I provided comprehensive end-to-end support for Futures applications, managing orders such as GTC (Good 'Til Cancelled) and GTD (Good 'Til Date) from the moment they were placed within our system until they were successfully processed on the Exchange. My meticulous attention to detail and proactive troubleshooting skills ensured that these transactions were executed flawlessly.Automation Advocate: Recognizing the need for increased efficiency, I took the initiative to automate daily tasks using shell scripts. This automation not only reduced manual workload but also enhanced the accuracy and speed of our processes. Additionally, I developed reporting mechanisms to provide valuable insights into the performance and status of our applications.Deployment Dynamo: I played a key role in the deployment of production applications, including applications like First and Typhoon. My expertise in deployment procedures ensured that these critical systems were rolled out smoothly, minimizing downtime and maximizing uptime.Working in the Investment Banking sector has sharpened my ability to excel in high-pressure environments, where precision and reliability are paramount. My experience in this project has equipped me with a deep understanding of the complexities of financial applications and the importance of maintaining operational excellence in this industry.I look forward to leveraging my expertise to drive success in future endeavors within the Investment Banking sector.

Pune Area, India

In my role, I've had the privilege of working on critical projects within the telecommunications industry, contributing to the seamless operation of subscriber services and internal systems at T-Mobile.Key Responsibilities:Subscriber Activation and Refill: I played a vital role in ensuring the activation and refill of prepaid subscribers' accounts, ensuring uninterrupted service and a smooth customer experience.Handset Upgrade and Exchange: I was responsible for managing the process of handset upgrades and exchanges, providing subscribers with the latest devices and addressing their needs effectively.Deployment Expertise: I actively participated in the deployment of both prepaid and Care systems, ensuring that these critical systems were rolled out efficiently and effectively.Internal Mailing System Management: I took on the responsibility of handling the internal mailing system for T-Mobile's application KANA, ensuring that communications within the organization ran smoothly and securely.Reps Monitoring Systems: I also managed reps monitoring systems, including Aspect, Knowlegent, and Impact360, which helped maintain the performance and efficiency of our team.My experience in these projects has equipped me with a deep understanding of subscriber services, internal communications systems, and the importance of efficient operations in the telecommunications industry. I am committed to driving excellence and innovation in this dynamic field.

Pune, Maharashtra, India

ETL Data Loading: Proficiently loaded various dumps related to Idea subscribers into SCPDB using ETL Data Stage, ensuring data accuracy and integrity.Monitoring and Reporting: Monitored data loading processes through IBM Tivoli and Toad, maintaining data quality and system efficiency. Provided CDRs and customized reports to meet the specific needs of over 22 circles within IDEA Cellular Ltd.Data Management: Received and communicated dumps from IN team and Mediation team for seamless loading, contributing to smooth operations.VAS Service Management: Managed the charging of Value-Added Services (VAS) for both RBT (Ringback Tone) and Non-RBT services. Also, responsible for creating new services (RBT and Non-RBT) and integrating new Content Providers (CP).Reconciliation and Reporting: Conducted reconciliations of active services on MSISDN with third-party data and generated various reports related to revenues, VAS activation, deactivation, KPIs, and daily remedy reports.Ticket Handling: Effectively handled tickets through REMEDY, providing appropriate solutions to issues and ensuring timely resolution.Process Automation: Implemented automation processes to enhance work efficiency, resulting in a faster and more streamlined work environment.Cross-Team Collaboration: Collaborated with various teams such as Mediation, BSCS 9, IVSM, and SDP-MG to ensure the smooth operation of VAS services, facilitating effective teamwork and communication.

I got training on Android and ASP .Net where i have done live project on MAHAN COAL(www.mahancoal.com) on Asp.net and also done one dummy project Mobile CRM on Android

Master Of Computer Applications (Mca), Information Technology, 9.5 Percentile

Activities and Societies: National Forensic SeminarMCA

Bca, Information Technology, 70%

BCA