joined as Branch Operation Manager and now handling operations team at branch.

Day to Day maintains cash management carefully.Achieved an excellent drawer balancing record of zero shortages or overages throughout tenure. Selected as lead teller to implement “express line” for single transactions during peak business periods. Lowered average wait-time by 25%, leading to highest customer satisfaction scores in branch history. Won certificate of Appreciation awarded for Excellence in Compliance.Giving growth to CompanyAny time ready for problem Solving & WorkingEducated customers on online service offerings and mobile apps. Helped account holders access technology to enhance banking convenience via multiple self-service channels. Members/Staff managing with respectfully & right wayAuditing & Inspection of Customer visits & Office Work.Account Entries & Branch Manual Working..Focusing on CASA, TD, RD, Gold Loan on daily basis as per target.Cross sell like Two Wheeler loan, Home Loan as defined by HO time to time.Reporting to All Department & Superior time to time .

working as a quality assurance officer and had learn a lot of things in making operation, auditing, findings also had work of teller along with them..