Business Owner
Current• Worked as a distributor for several companies like MDH Spices, Marvel Tea Ltd., Raj Cleanwell, Milton (Spotzero Division). • As an owner my duty in the company was to handle customer centric operations and ensuring customer satisfaction by achieving delivery and service quality norms.• Identifying improvement areas & implementing measures to maximize customer satisfaction levels.• Processed, renewed, and kept accurate accounts of all incoming and outgoing sales and purchases.• Managed day-to-day operations of firm.• Supervised and trained 5 employees with full employee retention.• Promoted products on multiple channels, including social media, online ad campaigns, and word-of-mouth initiatives