Ankit Kapoor Email & Phone Number

Wetzlar, He, De

Wetzlar, Hessen, Deutschland

My main tasks include preparing cost estimates, order processing, invoicing and Level 1 technical service, as well as device administration in SAP and key account management. I was also part of the RISE project to improve the helpdesk processes and actively contributed to optimizing the processes. I ensure that customers and internal stakeholders in the DACH region receive high-quality services and reliable support. My focus is always on increasing efficiency and maximizing customer satisfaction - two core factors that I bring to every new challenge.

Frankfurt Am Main, Hessen, Deutschland

My tasks included various sales activities, customer support and new customer acquisition. I was also responsible for market observation, reporting, complaints management and claims settlement.I worked both in the office and on site with customers and looked after both private and business customersThis position allowed me to develop a deep understanding of customer needs and provide customized solutions that foster long-term relationships

Frankfurt Am Main, Hessen, Deutschland

My tasks included restricting access for global sales employees in Salesforce and developing a feedback tool to improve internal communication processes. I also conducted training sessions on agile working to familiarize the team with modern working methods.These tasks gave me deeper insights into process optimization and the agile way of working, which I successfully integrated into my daily work.

Gießen, Hessen, Deutschland

My responsibilities included customer care and targeted upselling and cross-selling activities to drive sustainable revenue growth. Additionally, I provided technical support and managed contract agreements with both new and existing clients.This position allowed me to develop my communication skills and sales expertise, enabling me to effectively address the needs and expectations of business clients. The daily customer interactions gave me valuable insights into successful sales strategies, which I continuously apply in my work.

Marburg, Hessen, Deutschland

My primary responsibilities included sales activities, customer support, and cold calling to attract new customers and increase revenue. Beyond sales, I managed the administration and procurement of products, ensuring optimal stock levels at all times. I also conducted regular sales analysis to identify trends and adjust my strategy accordingly.This role demanded a high level of self-motivation, organization, and adaptability, as I independently managed everything from customer consultations to bookkeeping. Running my own business provided me with invaluable experience in sales, customer service, and business management, skills that I carry forward into future roles.

Großenlinden, Hessen, Deutschland

Completed a commercial apprenticeship as a retail sales specialist and administrative clerk.Note: 1,1

Technical High School, 1,5

Subject area: economy and administration

Training As A Sales Representative, 1,1