Ankit Kumar Email & Phone Number

Gurugram, Haryana, India

Bodh Gaya, Bihar, India

• Oversee all aspects of the rooms division, including front office, reservations, housekeeping, and engineering.
• Ensure that all departmental policies, procedures, and service standards are met.
• Monitor guest satisfaction scores and work with team members to address areas of opportunity.
• Maximize room revenue and occupancy through effective yield management practices.
• Manage the general operation of the Front Office, Reception, Reservations, Concierge, Switchboard and Night Management.
• Ensure that all guests have a comfortable and enjoyable stay as well as for overseeing staff performance.

Gurgaon

Check and ensure that all guestrooms, public areas, and back-of-thehouse areas are clean and well-maintained. Inspect the work done bycontractors-for example, pest control, laundry, and all the third party Contractors.Prepare staff schedules and duty rotas/ roasters.Ensure periodical stock-taking and maintaining stock records fin allaspects.Provide the.

Pune, Maharashtra, India

Check and ensure that all guestrooms, public areas, and back-of-thehouse areas are clean and well-maintained. Inspect the work done bycontractors-for example, pest control, laundry, and all the third party Contractors.Prepare staff schedules and duty rotas/ roasters.Ensure periodical stock-taking and maintaining stock records fin allaspects.Provide the.

Banglore

• Planning, organizing and directing team members to ensure the highest degree of guest satisfaction.
• Daily supervision of the housekeeping staff, including the day, event and post-event crews.
• Daily supervision of the grounds keeping staff, including the day, event and post-event crews.
• Purchase, re-order and maintain housekeeping supplies and inventory.
• Conduct pre-event inspections of all rooms, concourses, clubs, seating areas and public areas prior gate opening for every event held at the Arena.
• Schedule and train all new housekeeping staff members.

Banglore

In charge of public areaManaged 50 housekeeping associatesIn charge of machines used in the department and their upkeepIn charge of daily briefings and duty roastersUndertook training for team associates

Banglore

Responsible for cleanliness and upkeep of rooms, public area and back of the houseParticipated and led the team in various staff events and other motivational sessions. Organized various team activities like monthly departmental Cascade get together and inter house activities to motivate the team members.; A 357 room Palace hotel with 29 suites and Five.

Bangalore Urban, Karnataka, India

Training in all the 4 core departments in a luxury brand # ITC gardenia