Ankit Monga Email & Phone Number

Toronto, Ontario, Canada

• Supervised entry points, verifying credentials to allow only authorized individuals, achieving a 100% compliance rate.• Managed a crowd of over 1500 attendees, proficiently more than 20 incidents of disruptive behavior to maintain order.• Monitored event area with vigilance, identifying and mitigating 15+ potential threats, enhanced overall safety and security, resulting in a 25% decrease in incident reports.• Conducted systematic event ground patrols to deter misconduct, documented and reported 20+ incidents monthly, significantly enhancing overall event security and guest safety.

Toronto, Ontario, Canada

• Developed and arranged a strategic security plan after analyzing risk assessments, resulting in a 25% decrease in theft and vandalism incidents, enhancing overall mall safety and customer satisfaction• Implemented cross-departmental collaboration strategies with management, facilities maintenance, and tenants, ensuring seamless security operations and achieving a 30% reduction in security breaches and a 20% improvement in overall mall safety.• Fostered collaboration with police and external agencies to synchronize security measures, achieving a 20% reduction in theft incidents and improving emergency response times by 30%• Developed and initiated detailed evacuation plans and trained 10 + new security recruits quarterly, significantly enhancing overall safety and preparedness, reducing incident response time by 35%.• Investigated security incidents, such as theft and vandalism, and verifying that they are properly reported and investigated.

Ontario, Canada

• Executed control room responsibilities, including dispatching, access control, and CCTV monitoring, leading to a 30% increase in incident response efficiency and a significant improvement in overall security measures.• Managed emergency response operations, ensuring swift and calm action in high-pressure situations; successfully handled over 50 emergency and nonemergency calls per month, enhancing team efficiency by 20%