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Seasoned Application Support Engineer with 10 years of IT industry expertise. Skilled in troubleshooting, migrations, deployments, upgrades, patching, automation, load tests and monitoring various software applications. Proven in resolving complex technical issues and providing exceptional support to ensure optimal functionality and customer satisfaction. Distinguished for mentoring team members and fostering collaborative environments. Strong interpersonal skills for effective cross-functional teamwork. Committed to continuous learning and empowering collective success.
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Application Support EngineerOsttraSonipat, Hr, In -
Application Support EngineerRackspace Technology Apr 2021 - PresentGurugram, Haryana, IndiaDay to day application deployment activities with help of Jenkins.•End to end application monitoring setup with help of AppDynamics or NewRelic.•Weblogic activities in various areas such as weblogic patching, weblogic upgrade, weblogic user management, JVMs configurations, JVMs restart, datasources testing and configurations, etc.•Dealing with Adobe Experience Manager (AEM) for activities such as deployments, service pack upgrades, executing datastoreGC and offline tar compaction, configuring AEM startup modes and handling application logging levels.•Executing API calls with different methods like GET, PUT, PATCH, DELETE, etc. for troubleshooting.•Executing SQL queries for troubleshooting.•Automation of OS patching activity with help of Jenkins and shell script.•Interacting with customers from all over the globe for status updates, maintenance, troubleshooting, follow ups, etc.•Performing the regular BAU tasks such as troubleshooting, handling alerts, updating tickets, performing RCA, java upgrade, application load/testing, stress testing, application migrations, DB upgrades, capturing and analyzing thread dumps and heap dumps, APM agent upgrades with ansible, java troubleshooting, etc. -
Senior AssociateCoforge (Erstwhile Niit Technologies) Jan 2018 - Aug 2021Greater Noida- Managing application deployments on all environments, application branching & tagging, buildcreations, issues investigations and coordination with different teams.- Hands-on in application migration from RHEL 5 to RHEL 7.- Hands on in managing Oracle databases.- Automated day to day tasks with help of bash/shell scripting.- Automated application deployment through Ansible as a part of POC.- Investigation application issues with Dev team with the help of thread dumps and heap dumps.- Dealing with application attacks like BOT, DDoS, data scrapping, etc. with Imperva WAF and BOTanalysis.- Daily and weekly client interaction on calls and in status meetings. -
Associate System EngineerTech Mahindra (Formerly Mahindra Satyam) Dec 2013 - Jan 2018Chandigarh Area, India- Production application support offshore team lead; supporting team and client in 24*7 environments. - Performing application deployments using web logic console and command line interface with good experience in change management, release management and customer interaction.- Handling severity-1 issues on calls, analysing logs, taking thread dumps, creating tickets & following up for root cause analysis.- Documenting the issues and placing them on centralized storage for future use.- Experience on Linux, web logic administration, SQL, automation with leadership qualities
Ankit Pruthi Skills
Ankit Pruthi Education Details
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Lovely Professional UniversityInformation Technology -
Government Polytechnic SonipatElectronics And Communication Engineering
Frequently Asked Questions about Ankit Pruthi
What company does Ankit Pruthi work for?
Ankit Pruthi works for Osttra
What is Ankit Pruthi's role at the current company?
Ankit Pruthi's current role is Application Support Engineer.
What is Ankit Pruthi's email address?
Ankit Pruthi's email address is an****@****dra.com
What schools did Ankit Pruthi attend?
Ankit Pruthi attended Lovely Professional University, Government Polytechnic Sonipat.
What are some of Ankit Pruthi's interests?
Ankit Pruthi has interest in Children, Education, Environment, Science And Technology, Human Rights, Health.
What skills is Ankit Pruthi known for?
Ankit Pruthi has skills like Unix, Red Hat Linux, Customer Handling, Effective Communication, Leadership, Technical Leadership, Technical Documentation, Recruiting, Time Management, Team Leadership, Team Management, Pro Active Leader.
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1gmail.com
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Ankit Pruthi
Senior Engineering Manager | Driving Innovation, Team Leadership, Cross Functional Communication, Scalable Product Delivery & Aligning Technology With Business | 17+ Years Experience | Ai Ml Certified | Csp, Csd, CsmWest Delhi -
1gmail.com
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