● Carried out prospecting activities, demos, and meetings with clients intargeted segments.● Successfully launched a platform in multiple cities, resulting in theacquisition of over 50 exporters.● Directed pre-sales activities and addressed operational challenges, leadingto improved efficiency and an 80% sales achievement rate using our tool.● Collaborated on a total sales revenue of approximately 70 lakhs to date.● Provided valuable on-ground feedback to the technical team andstakeholders, resulting in enhanced tool efficiency, increased productivity,and improved user experience.● Proficient in utilizing lead generation tools, cold calling, drafting proposals,and project management.

● Carried out market research to identify the target audience and improvedaily operations of small and medium enterprises (SMEs) throughSaaS-based applications.● Generated 14 lakh from insurance sales to retailers, including shop, health,and life insurance.● Analyzed data and gathered feedback to inform the development anddesign of the application.● Achieved 15,000+ downloads with 40% of users adopting the applicationfor daily operations.● Collaborated on the growth of SMEs by an average of 30% through oursolution.● Demonstrated expertise in market research and the importance ofunderstanding the target audience to drive success in the SaaS industry.● Successfully hired, trained, and managed a team of 60+ individuals in 6cities● Implemented clear processes and procedures to ensure daily targets weremet consistently● Provided ongoing coaching and support to the team to enhance their skillsand performance● Maintained a positive and productive work environment by fosteringcollaboration and teamwork● Successfully executed a multi-channel marketing campaign for our SaaSplatform, utilizing social media, radio, and a mobile marketing approachwith rotating vehicles equipped with banners and loudspeakers toincrease brand awareness and drive market engagement

● Orchestrated as a Head Reviewer and managed a team of 8 reviewers.● Successfully reviewed books, curriculum, question papers, and other educational materials.● Provided correct syllabus and knowledge to students to ensure they have a comprehensive understanding.● Contributed to the student's future success by ensuring they have the right set of knowledge.● Promoted to New Initiative Head and successfully led the initiative to establish online activities and classes.● Successfully set up all online activities for Orchids International School, the company's client, including meetings, online doubtclasses, and online classes.● Implemented IIT foundation, Vedic Maths, and logical reasoning classes for students of Orchids International School, resulting in arevenue of 33.5 lakhs in 4 months.● Carried out weekly Parent-Student-Teacher counseling sessions to understand the needs and mindset of the students and theirfamilies.

● Designed and implemented a support system for an on-ground salesperson to address real-time issues in the sales forceautomation application.● Worked with the client to understand their needs and requirements for the support system.● Collaborated with the development team to ensure the smooth implementation of the support system.● Carried out training sessions for the salesperson to use the support system effectively.● Incorporated feedback from the salesperson and made necessary updates to enhance the overall efficiency of the supportsystem and our application.● Successfully reduced the resolution time from 3-4 days to 1 day by implementing the support system.● Promoted to the role of Customer Success Manager● Successfully managed and maintained relationships with key accounts such as Dhanuka, Delmonte, Everest, and Tops● Implemented strategies to increase customer satisfaction and retention.● Analyzed customer data and identified opportunities for growth and improvement in customer relationships.