Ankit Singhal Email & Phone Number

Mumbai, MH, IN

Mumbai, Maharashtra, India

India

India

India

Mumbai

• Manage full project life cycle for clients and ensure top quality deliverables.
• Help client implement learning solutions to enhance their customer experience.
• Develop and manage a ticketing solution for the client via SharePoint Online with integrated workflows and automated e-mail solutions.
• Drive quality and effectiveness by ensuring proper process adherence.
• Handle escalations and ensure smooth delivery with no impact on client relations.
• Provide consultation and solutions on database management applications.

Mumbai Area, India

• Build and enhance client relationships as well as cultivate growth opportunities.
• Familiarize the team with the customer needs, specifications, design targets, the development process, design standards, techniques and tools to support performance.
• Manage issues effectively by identifying them at the start of several projects and classify them based on type, priority, and status.
• Advise client on attainable goals and develop project plans.
• Actively participate and support client on RFPs and provide presentation graphic support.
• Identify project hot spots, criticalities, and prioritize activities.

Mumbai Area, India

• Responsibilities:
• Conceptualize and create reporting dashboard and project planning template.
• Maintain Quality of client documentation by reviewing work completed by peers.
• Communicate with a third party vendor on behalf of client for LCMS issues resolution and provide relevant feedback to avoid monetary loss for the client.
• Sourced new revenue streams and utilized client contacts to bring business for the client.
• Assist client to pitch work to their external clients by assisting in pre-sales activates.

Mumbai Area, India

• Responsibilities:
• Convert PowerPoint presentations for clients.
• Responsible to assign work and assist a team of document specialists in their queries.
• Manage rebranding of material for the client.
• Create storyboards for software based training.
• Use adult learning theories to create e-learning modules.

Mumbai Area, India

• Responsibilities:
• Develop and design technical e-learning modules on Oracle.
• Design course maps, detailed agenda documents, delivery and faculty guides.
• Create engaging activities for technical modules.
• Understand client requirements by implementing efficient requirement gathering techniques.

Mumbai Area, India

• Responsibilities:Instructional Designer
• Design and develop interactive e-learning modules (CBT, WBT, and ILT) using various development tools.
• Convert PowerPoint presentation into e-learning modules.
• Design storyboard using effective learning methods.
• Record, enhance and synchronize audio for e-learning modules using audio tools.
• Create content, conduct training & certification for MS Office (basic & intermediate) for internal clients.Technical Trainer: