Ankit Tiwari Email & Phone Number

* An Information Technology professional with experience in development, implementation and management of IT Infrastructure setup. Delivering IT Infrastructure and application services based on robust and reliable systems coupled with strong relationships with business partners and leaders.* Working as a technology advisor and SPOC to all business chiefs. Ensuring that IT service that is provided matches the business requirements and global/regional standards of the organization. * Build and led multiple teams of IT Operations Service Delivery, End User support, IT Facilities/Infrastructure management Services and IT Helpdesk with resources of varied skills.* Proficient in formulating IT strategy with business plans and driving it with transformational change leading to measurable benefits.* Accountable for ensuring technology initiatives are on track and approved budgets are utilized as originally requested. Assist in planning, organizing, scheduling, implementing and monitoring systems projects.* Established end user policies, SOP's for EUC operations. Managing IT assets life cycle including planning and executing equipment refresh with Capacity Planning.* Effective at stake holder and vendor management, performance measurement, contract management, mentoring and delivery as per SLA’s/ PLA’s. * Working with all areas of the organization to develop the annual technology budget and resource planning. Negotiate budget items based on priorities and time and resource constraints to ensure all critical areas of technology are addressed.* Ensuring IT and Security compliance are in accordance with Standard Procedure Instructions (SPIs), policies and procedures to meet regulatory requirements.

Listed skills include It Operations, Itil, Vendor Management, Project Planning, and 12 others.