The EPIC Ramp-Up Program presents an exciting opportunity for Cloud Success Services Early Professionals to learn more about SAP Cloud Success Services and take on a leadership role at SAP. Through this program, the Early Professional will undergo a rapid ramp-up to responsibility consisting of comprehensive trainings, certifications, professional development, and immersive rotations through SAP’s Cloud Success Services business. By completing this program, the Early Professional will not only have the potential for further career development, but also will be well-equipped to play an essential role in delivering value and success to our customers.

- Helping promote local food brands to enhance their marketing strategy and helping them acquire more local customers by providing a range of marketing services such as photography, videography, and social media campaign management- Taking the lead on videography and photography planning and setups to deliver high-quality content

• Examine and forecast monthly social media campaigns and SEO reports from defined metrics and curate monthly presentations with strategies to increase reach and engagements across all platforms• Build KPI reports in Google Data Studio and present in-depth analyses to the President and to respective clients

• Developed marketing strategies and unique campaign ideas and tactics for small local businesses to optimize their transition into working from home and drive higher traffic and conversions to their online business• Analyzed data in Google Analytics and provided general and periodic audits for performance insights and recommendations for improvement • Designed landing pages to feature clients’ key service areas • Enhanced ad serving through Google and Facebook Ads • Investigated into clients’ website designs to recommend improvements on strategy, usability, style, content, and search optimization • Executed pre and post webinar marketing campaign strategies from start to finish through graphic design and document creation in Canva, email marketing in ActiveCampaign, and creating engaging social media posts and delivering them through marketing automation in Hootsuite• Designed multiple graphics for each of our client’s service areas as part of a Google remarketing ads campaign • Created multiple short video ads in Adobe Premiere Pro and iMovie for Facebook and Instagram ads • Drafted compelling and engaging blog posts for clients’ websites

Assisted project managers in analyzing and implementing solutions for inconsistencies and technical issues in various projects. Tracked and improved accuracy through analyzing large datasets in Tableau for performance improvement

• Utilized advanced MS Excel skills for multiple projects, one in particular involving correcting formulaic errors in a timesheet tracking spreadsheet and implementing a new calculation system, resulting in swifter calculation • Took initiative on a critical project consisting of reinventing a workflow system for a course assignment taken by 800+ students annually, resulting in a significant increase in overall faculty productivity and praise from managers • Performed just-in-time support for in-class technology issues, trained new hires, and provided edits and analysis for video projects using Adobe Premiere Pro

• Assembled extensive market research and devised marketing strategy reports for consumer onboarding, competitor analysis, hyperlocal marketing, user personas and psychographics, user acquisition, and presented to the CEO • Built metrics dashboards in Google Analytics and Google Data Studio and reported performance trends and insights through in-depth visualization models• Analyzed large datasets from MailChimp and company survey data in MS Excel, prepared presentations and concise reports on a growth strategy, and presented a new execution approach with 65% increased success in hyperlocal marketing

• Led a team of 9 executives (in finance, fundraising, marketing, internal, and external), 23 competitive members, and 100+ club members, and tasks involved project management, conflict resolution, and event organization • Formulated and executed a year-long dance production plan consisting of competition applications, costumes, props, music and backdrop videos within budget • Raised $5000-$10,000 in funds and overall brand awareness in Vancouver through cold emailing sponsorship packages to potential external clients and coordinating fundraising events on UBC campus

• Identified a new target audience and built a new marketing growth strategy from the ground up by persistently leveraging social media and video campaigns, leading to 25% more conversions • Enhanced email marketing campaigns in MailChimp through a 225% increase in overall social media following within 4-6 months, and analyzing all analytics (Facebook, Instagram, YouTube) regularly to further improve• Designed eye-catching posters and online material using Adobe Photoshop and Canva, attracting 45% more attendees to overall events

• Part of a committed and competitive Bollywood Dance team that performs in several local events and international competitions

• Enhanced efficiency in a highly fast-paced environment by ensuring transactional accuracy and customer satisfaction, especially during rush hours• Managed and strategized online delivery orders and in-house orders simultaneously, leading to a much more efficient checkout process and praise from manager

• As a results-driven team player and being passionate to improve the city, consulted the city of San Jose by building a prototype using advanced technologies and demonstrated it in front of 200+ local professionals• Encouraged the team to think outside-the-box and planned an intensive project schedule, proving to be the greatest learning experiences and resulted in a finalist position