As a Cloud Support Analyst with over a year of hands-on experience, I specialize in providing technical assistance and troubleshooting cloud-based solutions. My role involves collaborating with clients to resolve complex issues, optimizing cloud environments, and ensuring seamless operations across various platforms.I hold a Master’s in Computer Applications (MCA) and a Bachelor’s in Computer Applications (BCA), which has equipped me with a solid foundation in software development, network security, and cloud infrastructure. My technical expertise includes proficiency in cloud platforms, system administration, and IT support tools.Currently, I am employed at Posist Technologies, where I possess proficiency in programming languages such as Python, HTML, and CSS, along with expertise in cloud computing platforms including AWS (Amazon Web Services), Microsoft Azure, Linux and CCNA.