Primary leadership force. Ensured the effective promotion, communication, and delivery of product and services to over 2000 businesses. Managed a team of 50 domestic office personnel and 5 offshore personnel with offices in 6 Countries. Controlled budgets, responsible for P&L, and overall expenditures while enforcing compliance with company goals and standards. Spearheaded competitive market analysis, marketing/strategic planning, employee benefits, human resources operations, and product… Show more Primary leadership force. Ensured the effective promotion, communication, and delivery of product and services to over 2000 businesses. Managed a team of 50 domestic office personnel and 5 offshore personnel with offices in 6 Countries. Controlled budgets, responsible for P&L, and overall expenditures while enforcing compliance with company goals and standards. Spearheaded competitive market analysis, marketing/strategic planning, employee benefits, human resources operations, and product tracking focused on maintaining superior organizational performance. Provided representation in major events, serving as a key speaker and member of community and national boards. Show less

Setting up sales operations in IndiaRevenue growth 20% Y-O-YHiring, nurturing talent to build competence in applying sales strategies for growthImplementing new organization and creating a COEBuilding a world class delivery team

Established and Expanded the Office in India.Efficiently established Technical and Sales Operations in India to cater to APAC and Oceanic regions.Instrumental in formation of a region wide network of channel partners in co-ordination with the APAC Account Managers Built an A-caliber team of cross-functions verticals in development, test, QA, documentation, technical support, human resources and sales. Recruited staff; led ongoing mentoring/training on Symtrax full suite of… Show more Established and Expanded the Office in India.Efficiently established Technical and Sales Operations in India to cater to APAC and Oceanic regions.Instrumental in formation of a region wide network of channel partners in co-ordination with the APAC Account Managers Built an A-caliber team of cross-functions verticals in development, test, QA, documentation, technical support, human resources and sales. Recruited staff; led ongoing mentoring/training on Symtrax full suite of Business Intelligence, Output Management and Archiving solutions; and coached consultative sales, customer care and QA teamsHarnessed strengths in budgeting, forecasting, goal-setting and motivation to outdistance the competition and drive peak productivity in a difficult global financial environment.Selection and training of the HR Manager and department heads. Objective, transparent and target oriented appraisal process.Managing multiple HR resources across the globe to have a uniform policy implementations within the organizationCreated a process for integrating the globally located accounts departments and Human Resources departments to work as “One Team” Keeping the staff turnover to a minimum by proactively working with Human Resource department to solve problems and providing an invigorating professional working atmosphere.Led and developed full scale of project plans and executions.Responsible for more than one cross-company project at a time.Define the project scope of work, financial plan, its goals and deliverable.Managed the operational, financial and technological aspects of projects based on time-lines and work plans.Identified resources requirement, assigned responsibilities and coordinated directly and indirectly project staff to ensure successful completion of the project.Reported on project progress and communicated relevant information to the Global Software Technologies Division Manager(Equivalent to CIO). Show less

Define the project scope of work, financial plan, its goals and deliverable.Managed the operational, financial and technological aspects of projects based on time-lines and work plans.Identified resources requirement, assigned responsibilities and coordinated directly and indirectly project staff to ensure successful completion of the project.Tracked project deliveries using project management tools.Managed the design of the project documents to monitor project… Show more Define the project scope of work, financial plan, its goals and deliverable.Managed the operational, financial and technological aspects of projects based on time-lines and work plans.Identified resources requirement, assigned responsibilities and coordinated directly and indirectly project staff to ensure successful completion of the project.Tracked project deliveries using project management tools.Managed the design of the project documents to monitor project performance and data stored.Reported on project progress and communicated relevant information to the Global Software Technologies Division Manager(Equivalent to CIO).Resolved, traced and escalated critical issues to minimize project risk factors.Prepared the QA procedure of the project.Directed, supervised, supported and coordinated the project staff.Created processes and procedure to follow the DDLC.Initiated the inclusion of the documentation team at the stage of requirements gathering.Procurement and Training for new tools related to documentation.Instrumental in delivering exceptional quality Documentation in 4 languages (English, French, Spanish and German).Authored multiple cases studies and Technical White papers related to the strategies that companies should follow to gain the best ROI on software investments. Show less

Design and Maintain network architectures for the university Servers