Ankit Dalal Email & Phone Number

- Experienced Client Services Professional specializing in Application/Production Support with nearly a decade of dedicated service. With a proven track record of managing L2 and Infra teams for both On-Premise and SaaS customers, I prioritize maintaining trusted relationships built on quality and dedication. My strength lies in effectively interfacing with Development and Support Teams to swiftly resolve issues, leveraging analytical and troubleshooting expertise. - Technically adept, I bring hands-on experience in UNIX, SQL, Hadoop, Ansible, and Kubernetes, alongside familiarity with tools such as Postgres, Neo4j, Azure Portal, Service Now, and RabbitMQ. Additionally, I excel in team formation and resource management, driving process improvement initiatives to elevate performance.- Seeking opportunities to leverage my expertise in Application/Production Support, Team Management, Middleware/Infra Support, and Process Improvement to drive success for clients and contribute to organizational growth.